Luxury Duty Manager - Lake District Hospitality Lead

The Lodge at Glendorn; Windermere; On-site; GBP 37,000 - 43,000; Full time

Job summary

A prestigious luxury hotel in Windermere is seeking a Duty Manager to ensure exceptional guest service and support daily operations. The ideal candidate will demonstrate calm confidence, leadership, and a deep commitment to hospitality excellence. Responsibilities include overseeing hotel operations, managing guest relations, and coaching team members. With a competitive salary of £37,000 and opportunities for development in a stunning Lake District setting, this is an exciting opportunity for dedicated professionals.

Benefits

Meals on shift

Uniform provided

Generous gratuities

Supportive work environment

Qualifications

• Experience in luxury hospitality or high-end service environments.
• Ability to communicate confidently with a warm presence.
• Motivation to grow and contribute to a culture of excellence.

Responsibilities

• Oversee smooth operations of the hotel during your shift.
• Support department managers with guest relations.
• Respond proactively to guest needs and resolve issues.

Skills

Luxury hospitality experience

Calm under pressure

Solution-focused

Confident communication

Job description

A prestigious luxury hotel in Windermere is seeking a Duty Manager to ensure exceptional guest service and support daily operations. The ideal candidate will demonstrate calm confidence, leadership, and a deep commitment to hospitality excellence. Responsibilities include overseeing hotel operations, managing guest relations, and coaching team members. With a competitive salary of £37,000 and opportunities for development in a stunning Lake District setting, this is an exciting opportunity for dedicated professionals.