Luxury Day Concierge - Resident Experience & Security

FPMR Ltd; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A residential service provider in South East London is seeking an experienced Day Concierge to deliver exceptional customer service and ensure a secure environment for residents. Candidates must have experience in residential or luxury hotel settings, excellent communication skills, and impeccable presentation. If you thrive in a high-pressure environment and have a passion for assisting others, this role is for you.

Qualifications

• Experience in Residential or 5* Hotels.
• Strong written and verbal communication skills in English.
• Exemplary customer service experience required.

Responsibilities

• Deliver excellent customer service to all residents.
• Maintain a secure environment and conduct security checks.
• Assist with guest inquiries and complaints timely.

Skills

Customer service

Communication skills

Multi-tasking

Reliability

Immaculate presentation

Job description

A residential service provider in South East London is seeking an experienced Day Concierge to deliver exceptional customer service and ensure a secure environment for residents. Candidates must have experience in residential or luxury hotel settings, excellent communication skills, and impeccable presentation. If you thrive in a high-pressure environment and have a passion for assisting others, this role is for you.