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Luxury Car Experience Specialist

Hedin Automotive London Ltd

Croydon

On-site

GBP 25,000 - 35,000

Full time

Today
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Job summary

A luxury automotive dealership in Croydon seeks a proactive Star Expert to provide exceptional customer service and product knowledge. As part of a dynamic team, you will deliver engaging vehicle demonstrations, support sales efforts, and maintain high showroom standards. The role offers a competitive salary and comprehensive benefits, alongside innovative training and development opportunities. This is your chance to represent a prestigious automotive brand and enhance customer experiences in a supportive work environment.

Benefits

Competitive salary
Comprehensive benefits package
Company pension scheme
25 days annual leave plus bank holidays
Extensive training programmes
Employee discounts on vehicles and services
Wellbeing support

Qualifications

  • Proactive, customer-focused individual.
  • Enthusiastic about sharing knowledge and engaging with people.
  • Previous experience desirable but not essential; training will be provided.

Responsibilities

  • Provide a welcoming reception to showroom visitors.
  • Conduct vehicle demonstrations and test drives.
  • Support sales and aftersales teams.
  • Stay updated on latest Mercedes-Benz vehicles.
  • Facilitate the vehicle handover process.
  • Maintain showroom standards.

Skills

Outstanding communication skills
Passion for luxury automotive products
Ability to convey technical information
Highly organized
Proficient IT and digital skills
Enthusiastic team player
Experience in retail, hospitality, automotive, or technology

Tools

CRM systems
Online research tools
Job description
A luxury automotive dealership in Croydon seeks a proactive Star Expert to provide exceptional customer service and product knowledge. As part of a dynamic team, you will deliver engaging vehicle demonstrations, support sales efforts, and maintain high showroom standards. The role offers a competitive salary and comprehensive benefits, alongside innovative training and development opportunities. This is your chance to represent a prestigious automotive brand and enhance customer experiences in a supportive work environment.
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