Luxury Auto Fleet Coordinator – Admin & Logistics Pro

DHL Germany; Peterborough; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading global logistics company is seeking a Fleet Coordinator in Peterborough. The role involves managing contracts, providing exceptional customer service, and overseeing fleet operations for luxury vehicles. Ideal candidates will have a background in customer service and administration, with strong communication and data analytics skills. They offer an excellent benefits package including annual leave, uniform, free parking, and a supportive work environment focused on employee well-being.

Benefits

25 days annual leave

Uniform provided

Free on-site parking

Employee support service

Generous pension scheme

Confidential GP service

Qualifications

• Proven track record in Customer Service and Administrative roles.
• Strong communication skills to assess individual customer needs.
• Data analytics experience preferred with high attention to detail.
• Automotive Industry experience is a plus.

Responsibilities

• Manage contracts and respond to requests within KPIs.
• Ensure booking requests are handled efficiently.
• Provide excellent customer care with high accuracy.
• Maintain internal database and generate reports.
• Manage the fleets for efficient inflating and defleeting.
• Oversee monthly invoicing and data backup.

Skills

Customer Service

Administration

Data analytics

Communication

Microsoft Excel

Attention to detail

Tools

Microsoft Word

Microsoft Outlook

Job description

A leading global logistics company is seeking a Fleet Coordinator in Peterborough. The role involves managing contracts, providing exceptional customer service, and overseeing fleet operations for luxury vehicles. Ideal candidates will have a background in customer service and administration, with strong communication and data analytics skills. They offer an excellent benefits package including annual leave, uniform, free parking, and a supportive work environment focused on employee well-being.