Lux Private Shopping Transaction Specialist

HARRODS; City Of London; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading luxury department store in the City Of London is seeking a Transaction Assistant to deliver exceptional service to clients. You will support the Private Shopping team, handling client requests and payment processes. The ideal candidate is passionate about luxury service and possesses excellent customer service skills. This role offers a competitive salary and benefits including 22 days holiday and staff discounts.

Benefits

Competitive salary

22 days' holiday rising to 27

Birthday off

Up to 33% discount

Access to a competitive pension

Qualifications

• Passionate about delivering luxury service standards.
• Confident in decision-making for clients.
• Ability to develop and maintain relationships.

Responsibilities

• Work alongside Private Shopping team to enhance client experience.
• Support with payment processing and client requests.
• Arrange add-on services like alterations and deliveries.

Skills

Excellent customer service skills

Ability to multi-task

Knowledgeable in a range of currency

Flexible approach

Initiative

Organised and methodical

Team player

Job description

A leading luxury department store in the City Of London is seeking a Transaction Assistant to deliver exceptional service to clients. You will support the Private Shopping team, handling client requests and payment processes. The ideal candidate is passionate about luxury service and possesses excellent customer service skills. This role offers a competitive salary and benefits including 22 days holiday and staff discounts.