Loyalty Growth & Partnerships Manager

Heathrow Airport; Hounslow; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading international airport in the UK is seeking an experienced individual to manage its loyalty program, focusing on strategy and partnerships. The role involves developing content for various marketing channels, maintaining campaign schedules, and ensuring compliance with data protection legislation. Candidates should have experience in loyalty programs and CRM technology. Flexible hybrid work options are available, supporting a dynamic work environment.

Benefits

Competitive salaries

Performance-based bonuses

Market-leading pensions

Access to private health insurance

Learning and development opportunities

Qualifications

• Experience in working within or managing a Loyalty program including partnership management/acquisition.
• Experience in direct marketing, CRM, or loyalty fields.
• Experience in writing briefs and managing agency relationships.

Responsibilities

• Support loyalty program strategy development and execution.
• Maintain campaign calendar and manage creative briefing process.
• Develop partnership initiatives for member engagement.

Skills

Loyalty program management

Direct marketing

CRM experience

Partnership management

GDPR compliance

Tools

CRM & Loyalty technology platforms

Job description

A leading international airport in the UK is seeking an experienced individual to manage its loyalty program, focusing on strategy and partnerships. The role involves developing content for various marketing channels, maintaining campaign schedules, and ensuring compliance with data protection legislation. Candidates should have experience in loyalty programs and CRM technology. Flexible hybrid work options are available, supporting a dynamic work environment.