Loss Prevention Officer

The TJX Companies, Inc; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail corporation is seeking a Loss Prevention Officer in Manchester to ensure the safety of customers and associates. You will be responsible for promoting a positive customer experience and maintaining security across the sales floor. Ideal candidates will have customer-facing experience and strong communication skills. This role offers competitive salary and comprehensive benefits.

Benefits

Competitive Salary

Uniform Provided

Employee assistance program

Associate discount

Service awards

Qualifications

• Experience in a customer facing role or as a security guard is ideal but not essential.

Responsibilities

• Support a positive customer experience by being approachable at entrance doors.
• Maintain product security and deliver effective conflict resolution.
• Demonstrate calm and professionalism under pressure.

Skills

Customer service experience

Ability to remain calm under pressure

Effective communication skills

Resilience

Job description

Overview

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role within a fast-paced retail environment or security guard role is ideal but not essential.

Responsibilities

• You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
• You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
• You will need to demonstrate your ability to remain calm and professional under pressure.
• You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

What we offer

• In return, you'll get an in-depth programme of training when you start.
• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Equal Opportunity

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Location

Address: 51-55 Market Street

Location: EUR TK Maxx UK Store 173 - Manchester