London Stylist

ASTRID & MIYU; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading jewellery brand in London is seeking a passionate Stylist to enhance the customer journey through exceptional product styling. This role involves greeting and assisting customers, providing tailored advice, and building brand loyalty. Ideal candidates will have retail experience, strong communication skills, and a deep resonance with the brand's values. A commitment to deliver a world-class experience and the ability to engage with the local community are essential. This position offers a competitive salary of £13.85 + commission.

Qualifications

• Retail experience is preferred.
• Must resonate with company values.
• Ability to collaborate with teams at all levels.

Responsibilities

• Deliver a memorable customer experience.
• Assist customers with styling advice.
• Promote brand loyalty through community engagement.

Skills

Strong communication skills

Interpersonal skills

Customer experience passion

Problem-solving abilities

Job description

The A&M Mission

We're more than just a jewellery brand, we're on a mission to revolutionise the jewellery experience

Our Values & Culture

We're a values-driven company that thrives on growth, celebration, and breaking boundaries. If you're adaptable, resilient, and enjoy working in a fast-paced business whilst being able to pivot, you'll thrive here at A&M. Find out more about our core values here.

Location

London, in-store at one our locations

Salary & Benefits

£13.85 + commission. See more on our benefits.

Our Commitment

Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

The Stylist Mission

To deliver a unique and unforgettable customer journey with exceptional product styling.

How you'll drive success

• You will consistently deliver an experience aligned with our experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative
• Having full knowledge of our products and in-store services creating a memorable and engaging experience for our customers leading a centre of innovation and experimentation
• Greeting & assisting customers, providing advice and guidance on styling with a kind and empathetic approach and making genuine connections with them
• Deliver a world class experience like no other, continuously breaking boundaries to always strive for that next step ahead of the curve
• Being a team player and contributing to the success of the store ensuring you live by our core values and mission
• Build brand loyalty by promoting our CRM scheme and engaging with your local community
• Demonstrate comprehensive knowledge of materials, styles, and product benefits and have a self led learning mindset

What you'll need to thrive

• A values champion and brand ambassador, our values must resonate deeply with you
• This role is suitable for anyone with retail experience, who has a strong passion for customer experience and people
• You radiate positivity & enthusiasm and inspire the people around you
• Strong communication and interpersonal skills, with the ability to collaborate with teams at all levels
• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
• Strong problem-solving abilities, with the capacity to anticipate and respond effectively to change

The Interview Process and Candidate Experience

1. Life Story & Values - a 20 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values
2. In-Store Experience Interview - a chance for you to experience life as a Stylist in an A&M store with one of our Store Managers

Feedback

We're committed to creating the best candidate experience we can for you. You'll receive feedback over the phone or email at every stage in the process once you've had an interview so that we can set you up for success and help fuel your growth.