London Desktop Engineer – On‑Site IT Support Contract

Queen Square Recruitment; Greater London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading global organisation in financial services is seeking an experienced Desktop Engineer for a 2-month on-site contract in London. This hands-on position involves providing high-quality deskside support in a dynamic corporate setting. Key responsibilities include first and second line support for Windows 10 and 11, managing IT incidents with tools like ServiceNow, and ensuring smooth onboarding and off-boarding processes. Technical troubleshooting and collaboration with IT teams are crucial for success.

Qualifications

• Must provide first and second line desktop support for Windows 10 and Windows 11.
• Experience in IT support and troubleshooting hardware and software issues is essential.
• Capability to work in a fast-paced corporate environment required.

Responsibilities

• Provide first and second line desktop support for Windows 10 and Windows 11.
• Deliver deskside and walk‑up support via IT support desks or tech bars.
• Log, track, and resolve incidents and service requests using an ITSM tool.

Skills

Windows 10

Windows 11

Desktop support

ITSM tools

Troubleshooting

IT support

Tools

ServiceNow

Job description

A leading global organisation in financial services is seeking an experienced Desktop Engineer for a 2-month on-site contract in London. This hands-on position involves providing high-quality deskside support in a dynamic corporate setting. Key responsibilities include first and second line support for Windows 10 and 11, managing IT incidents with tools like ServiceNow, and ensuring smooth onboarding and off-boarding processes. Technical troubleshooting and collaboration with IT teams are crucial for success.