London Account Lead — Client Growth & Strategy

Churchill Group; City Of London; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading facility management provider in London is seeking an experienced Account Lead to oversee a large corporate client. This role involves managing multiple sites, ensuring high standards, and developing client relationships. The ideal candidate has significant experience managing large contracts, strong leadership skills, and the ability to drive performance in a fast-paced environment. The position offers a competitive salary and excellent benefits including employee ownership and ongoing development opportunities.

Benefits

Employee Ownership

33 days holiday (including bank holidays)

Company sick pay

Maternity and paternity leave support

Life assurance cover

24/7 GP access

Two paid volunteering days per year

Exclusive perks and discounts

Ongoing training and development

Recognition and rewards

Qualifications

• Demonstrable experience overseeing large value contracts.
• Able to multi‑task and work in a pressurised environment.
• Strong sense of commercial awareness and financial management.
• Excellent leadership and motivational skills.
• Experience with financial forecasting and budgeting.
• Knowledge of Health and Safety systems in the cleaning industry.

Responsibilities

• Manage operating profits and gross revenues.
• Maintain strong client relationships.
• Ensure quality-of-service delivery.
• Recruit and coach local service teams.
• Conduct contract and specification review meetings.
• Ensure compliance with Health & Safety procedures.
• Identify opportunities for continuous improvement.

Skills

Leadership

Financial management

IT literacy

Commercial awareness

Job description

A leading facility management provider in London is seeking an experienced Account Lead to oversee a large corporate client. This role involves managing multiple sites, ensuring high standards, and developing client relationships. The ideal candidate has significant experience managing large contracts, strong leadership skills, and the ability to drive performance in a fast-paced environment. The position offers a competitive salary and excellent benefits including employee ownership and ongoing development opportunities.