Logistics Warehouse / Distribution Operator

Northumbrian Water; East Hanningfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A water services company is looking for a proactive individual to join their logistics operations in Essex. The role requires maintaining clean and safe logistics areas, transporting deliveries, and participating in an on-call rotation. Ideal candidates will possess strong communication skills, a full driving licence, and the ability to provide excellent customer service. Training will be provided for necessary equipment. A commitment to health and safety is essential, and a DBS check will be required.

Benefits

Generous holiday entitlement

Company pension scheme

Free access to local attractions

Discount scheme

Living Well wellbeing support

Sustainable travel support

Financial wellbeing support

Development opportunities

Qualifications

• You need to maintain a professional approach when dealing with customers.
• Basic computer skills are required.
• Product knowledge is a plus but not mandatory.

Responsibilities

• Support logistics operations in Essex by keeping logistics areas clean and obstruction-free.
• Transport deliveries to various stores and ensure they are in the correct locations.
• Participate in out-of-hour standby rota for logistics operations.

Skills

Strong communication skills

Customer service orientated

Organisational skills

Education

Full valid manual driving licence

Job description

About the role

We're looking for a reliable and proactive individual to support our Logistics operations across the Essex region. In this varied and hands‑on warehouse role, you'll play a key part in ensuring our service runs smoothly and safely, keeping everything behind the scenes moving efficiently.

You’ll be responsible for maintaining clean, tidy, and obstruction‑free logistics areas in line with our Health & Safety guidelines, as well as Cycle Counting and receipting of deliveries. The role also involves transporting deliveries to various stores and ensuring goods are placed in the correct, agreed locations. Training will be provided for Counterbalance Forklift truck as well as Class C lorry license. The role also includes being part of the team’s out of hour standby rota, which is competitively compensated above the stated salary.

This is a great opportunity for someone who’s organised, dependable, and ready to make a real impact. If you're a team player with a strong work ethic and attention to detail, we’d love to hear from you.

About you

To be successful in this role, you’ll need to be confident working both independently and as part of a team, and ideally hold a full, valid manual driving licence.

You’ll bring a professional and courteous approach when dealing with customers and demonstrate good verbal communication skills when interacting with both internal colleagues and external contacts.

A basic level of computer skills is required, along with the ability to maintain high standards of general housekeeping within logistics areas. Product knowledge will be an advantage but not a deal breaker, and a flexible, can‑do attitude is essential to adapt to the changing needs of the business.

We are looking for someone who thrives to deliver excellent customer service and possesses strong communication skills. If you’re dependable, customer‑focused, and ready to support a dynamic logistics operation, this could be the perfect role for you.

Here at Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role will require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance :

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include :

• Generous holiday entitlement starting at 23 days plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.

This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.

Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.

Prospective employees and agency workers who fail a pre‑employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre‑employment drugs or alcohol test may lead to the job offer being revoked.