Logistics Shift Manager

Rapier Employment; Swindon; On-site; GBP 28,000; Full time

Job summary

A logistics staffing agency is seeking a Shift Manager to oversee operations in Swindon. You will manage resource allocation, ensure compliance with transport legislation, and handle customer complaints. This role requires proven experience in managing teams within an operations environment, along with strong interpersonal skills. With a pay of £28,000 per annum and no weekend shifts, this opportunity is ideal for a skilled leader in logistics.

Qualifications

• Proven experience in team management within logistics.
• Knowledge of Transport legislation and Health & Safety.
• Strong leadership skills in a fast-paced environment.

Responsibilities

• Manage delivery failures effectively.
• Plan and manage resource allocation and compliance.
• Conduct performance appraisals.

Skills

Managing teams in operations

Interpersonal skills

Time management

Education

FLT counterbalance certification

IOSH training

CPC qualification

Job description

Overview

Logisitcs Shift Manager (Trunking depot) – Swindon

Rapier Employment are looking for a Shift Manager (Trunking depot) to support our well-known client based in Swindon.

Job: Shift Manager
Pay: £28,000 per annum
Days: Monday to Friday (no weekends)
Hours: 40 hours per week: 10:00 start – 18:30 finish

Responsibilities

• Manage any failures in a day to ensure delivery to customer within the booked slot.
• Ensure resource including 3rd party agency workers is planned, managed, and inducted in line with flex in volume and budgeted cost.
• All customer complaints are dealt with swiftly to ensure no negative impact to the brand via social media/Trust Pilot reviews.
• Ensure all vehicles are compliant with DVSA guidelines, Working Time Directives, tacho downloads, servicing, and tyre checks.
• Ensure vehicle, driver, and load documentation is available for the journey and meets legal requirements.
• Complete 5 vehicle checks per week with the drivers to ensure adherence to policy.
• Ensure regulatory compliance of drivers in line with EU and domestic drivers hours rules, working time directive, driver licensing and driver certification of professional competence training as applicable to the organisation.
• Supervise regulatory compliance of vehicles in accordance with the DVSA ‘Guide to Maintaining Roadworthiness’.
• Ensure all vehicle and transport related incidents are investigated in a timely manner and reported accordingly.
• Conduct appraisals for all direct reports.

Experience

• Proven experience of managing teams with an operations environment – preferable within the logistics industry. Experience with two-person delivery operation is advantageous.
• Demonstrable knowledge of developing, motivating, and training teams to achieve expected KPIs.
• Good knowledge and understanding of Transport legislation.
• Knowledge of Health & Safety and compliance in relation to warehouse/transport environments.
• Excellent interpersonal skills, able to be a credible, authentic, and effective Leader in a fast paced and challenging environment, and able to engage with all levels.
• Strong time management skills and the ability to prioritise workload effectively.

Requirements

• Must have: FLT counterbalance – essential
• IOSH preferred but not essential.
• CPC preferred but not essential.

Please hit apply or reach out to the Rapier Didcot branch if interested.

Rapier Employment is an equal opportunities employer. All candidates must have the right to work in the UK.