Logistics Service Supervisor

EAST LANCASHIRE HOSPITALS NHS TRUST; Lancashire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional healthcare trust in England is seeking a Logistics Supervisor to oversee a team ensuring the delivery of services to support NHS operations. The successful candidate will manage staff training and compliance while supervising logistics operations. Qualifications required include GCSE in English and Maths and NVQ Level 3 in Supervision/Management. Benefits include annual leave, NHS pension scheme, and various employee perks.

Benefits

27 days annual leave plus bank holidays

NHS pension scheme

Multiple NHS discounts and offers

Qualifications

• GCSE in English and Maths or equivalent.
• NVQ Level 3 in Supervision/Management required.
• Successful experience supervising staff essential.

Responsibilities

• Supervise Logistics Service assistants to meet KPIs and SLAs.
• Manage sickness absence and training requirements for the team.
• Deliver daily stock collections and deliveries to GP surgeries.

Skills

Supervisory experience

Communication skills

Microsoft Excel

Education

GCSE (Grade C or above) in English and Maths

NVQ Level 3 in Supervision/Management

Tools

Microsoft Word

Job description

Responsibilities

• Supervise a team of Logistics Service assistants to meet service Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) with local Clinical Commission Groups (CCGs), Lancashire Care NHS and other health-related organisations.
• Manage sickness absence, training requirements and annual PDR for yourself and your team, ensuring training compliance.
• Run the shift with support from a helpdesk operator for internal and external logistics movements for the Trust and the wider Health Care Service in the community.
• Organise and manage office, ward and departmental moves, deliveries of stock, and maintain rotation processes.
• Deliver daily stock collections and deliveries to all GP surgeries and clinics within the East Lancashire area.
• Maintain vehicles in line with the Logistics UK van excellence award, ensuring compliance with the Operator's Licence and vehicle PPMs.
• Utilise Microsoft Word and Excel to create electronic spreadsheets and databases for daily operations.

Investigation and Flexibility

The department operates a 7‑day service over 52 weeks, including bank holidays. Supervisory lines must be covered throughout the week, with occasional covering of Logistics Services Assistants’ schedules to maintain service provision.

Driving Licence

A driving licence for vehicles with manual gear boxes is required for this role.

Qualifications

• GCSE (Grade C or above) in English and Maths or equivalent.
• NVQ Level 3 in Supervision/Management or equivalent qualification/skills.
• Successful experience supervising staff.
• Ability to adhere to quality standards and departmental procedures.

Desirable Criteria

• Experience in portering or delivery services or with members of the public.
• Computer and keyboard proficiency.
• Willingness to work extra hours if required.
• Safer handling, medical gas or other specialist training.

Benefits

• Annual leave: 27 days per annum pro‑rata, rising to 29 days after year 5 and 33 days after year 10, plus 8 bank holiday days.
• NHS pension scheme, multiple NHS discounts and offers, cycle‑to‑work scheme, Fast Physio, Worksmark and mental and physical wellbeing benefits.
• Access to staff portal, staff restaurants, annual staff survey, mediation service and occupational health services.

Equality and Diversity

The Trust is an equal opportunities employer, committed to reflecting the diverse communities it serves and welcoming applications from all backgrounds.

Disclosure and Barring

Successful candidates may need to undergo a DBS check. The cost of DBS checks is returned from the salary or paid in full for Bank workers, as required by NHS policy.