Logistics Lead Technician

Millbrook Group Ltd; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A healthcare equipment provider in West Sussex is looking for a Logistics Lead Technician. You will oversee fleet maintenance and ensure vehicle checks, manage order closures, and work closely with teams to meet service level agreements. A strong background in logistics, customer service, and a valid UK driving license are essential. The position offers competitive benefits and supports flexible working arrangements.

Benefits

Up to £28,277.00 salary

Monday – Friday work hours

Up to 33 days holiday

Company Pension Scheme

Life Assurance

Rewards scheme with exclusive perks and discounts

Qualifications

• Knowledge of stock control and logistics is essential.
• Experience in work scheduling and planning is required.
• Excellent customer service and communication skills are essential.
• Must hold a full UK driving licence with no more than 6 points.
• Must be able to load and unload potentially heavy goods.
• Ability to show times worked proactively is needed.

Responsibilities

• Oversee fleet maintenance and ensure weekly vehicle checks.
• Conduct check-ins with drivers and assess customer interaction.
• Ensure daily debrief for driver technicians is conducted.
• Close orders and run daily/weekly reports.
• Work closely with Warehouse and Customer services to meet SLAs.
• Support the Assistant Ops Manager with weekly team briefs.

Skills

Knowledge of stock control and logistics

Experience of work scheduling and planning

Excellent customer service and communication skills

Valid UK driving license (minimum 2 years)

Ability to load and unload goods

Demonstrated initiative

Job description

Overview

Job Advert

We are currently looking for a Logistics Lead Technician to join the team within our West Sussex Community Equipment Service Centre. This position plays a crucial role in helping to transform the lives of those in need.

As a healthcare equipment provider, Millbrook Healthcare work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment. We also carry out minor adaptations such as the installation of handrails and grab rails within the home which can make a significant impact in giving people the confidence to live more independently.

Responsibilities

• Overseeing our fleet in West Sussex. Owning the maintenance schedule and ensuring weekly vehicle checks are carried out
• You’ll hold check-ins with drivers and assess customer interaction and driving standards
• Ensure a full daily debrief for all driver technicians
• Closing of orders. Ensuring all orders from the previous day are completed and closed correctly. You’ll run daily/weekly reports to support with this.
• Working closely with the Warehouse and Customer services teams to ensure SLAs are met
• Support the Assistant Ops Manager at weekly team briefs

Skills and experience

• Knowledge of stock control and logistics.
• You’ll have experience of work scheduling and planning.
• Excellent customer service and communication skills are essential
• You must hold a full UK driving licence (minimum 2 years) with no more than 6 points
• You must be able to load and unload goods, some of which may be heavy
• You’ll be able to evidence times you have worked from your own initiative.

Benefits

• Up to £28,277.00
• Monday – Friday 07:30 – 16:00 with Saturday rota
• Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
• Company Pension Scheme
• Life Assurance
• A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets

About us and flexible working

Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.

Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

Care and respect for our colleagues and service users
Accountable and proud
Ready to learn and grow
Enhance our service users’ lives
Socially responsible, ethical and transparent

Regulated activity notice

This role is working in a regulated activity and may be subject to a standard DBS disclosure and social media check.

Equality statement

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community