Logistics Driver Support

Intertechnic Logistics; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company based in the United Kingdom is looking for a Driver Support role. The candidate will assist the Driver Support team by reporting operations, liaisons with drivers, and monitoring job progress. Strong geographical knowledge, excellent communication skills, and a proactive attitude are essential for this role. The position requires a commitment to a 40-hour work week, with 23 days of annual leave plus bank holidays offered. Ideal candidates will thrive in a fast-paced environment and enjoy working within a team.

Benefits

23 days holiday per annum

Statutory Bank Holidays

Qualifications

• Excellent communication skills.
• Ability to work within a team environment.
• Reliable, tolerant, and flexible personality.

Responsibilities

• Report to the head of Operations.
• Work with Allocators and maintain telephone liaison with drivers.
• Proactively monitor job/driver progress using GPS tracking.
• Notify Customer Service of late or non-arrivals.
• Develop strong relationships within the transport team.

Skills

Excellent Geographical knowledge

Some experience in a Transport environment

Proactive and organised

Computer literate and excellent communication skills

Ability to work calmly under pressure

Driven and passionate about the Logistics industry

Job description

Intertechnic Logistics based in Blisworth, Northampton was established in August 2009. We currently oversee the movement of approximately 4,500 vehicles a month for a variety of including the Leasing, Daily Rental, Dealerships and Retail industries. With a fleet of our own drivers, we can carry out the movement of vehicles via Trade Plates, Inspect and Collect services for the Leasing sector and handover of new retail vehicles for Dealers and Leasing Companies. We work to the highest possible standards and concentrate on the value added services, which we believe sets us apart from the competition.

Due to increased volumes we now require an additional experienced member of staff to join our Driver Support team and are looking for the following-

Driver Support

Job purpose

To assist the Driver Support team

Key Responsibilities

• 1. Reporting to the head of Operations
• 2. Working together with the Allocators
• 3. Telephone liaison with drivers
• 4. Problem solving
• 5. Pro-actively monitoring job / driver progress with the aid of GPS tracking as they carry out their daily duties and resolve any issues arising advising Allocators of changes that need to be addressed
• 6. Notify Customer Service team of any late or non-arrivals
• 7. Develop strong relationships within the transport team
• 8. Training and development of your skills to cover for key staff absence through Holiday and Sickness cover
• 9. Responsibility for on call out of hours contact on a rota system

Experience and Skills required :

• Excellent Geographical knowledge
• Some experience in a Transport environment
• Proactive and organised
• Computer literate and excellent communication skills
• Ability to work calmly under pressure
• Driven and passionate about the Logistics industry

Personal Profile

Excellent communication skills, computer literate, able to work within a team environment. A reliable, tolerant and flexible personality is required. Must be able to accept responsibility of tasks undertaken.

Hours of Work

It will be a 40 hour week between the hours of 8am

6pm Monday to Friday to be arranged. Out of hours responsibility to be discussed.

Holidays

You will be entitled to 23 days holiday per annum plus statutory Bank Holidays. Holiday should be taken at times agreed with the Operations Manager.