Logistics Coordinator

Arden Personnel; Redditch; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Redditch is seeking a Logistics Coordinator for night shifts. This role involves managing customer enquiries, quoting complex shipments, and coordinating the transport of goods across Europe and the UK. Candidates should have prior experience in logistics and European planning. The position offers a competitive salary with a shift allowance, 25 days holiday plus bank holidays, and free on-site parking. Early applications are encouraged.

Benefits

Competitive Base Salary + 10% Shift Allowance

25 Days Holiday + Bank Holidays

Free on-site parking

Qualifications

• Previous experience in the transport forwarding industry.
• Experience in European planning.
• Proven experience in a similar logistics/freight forwarding role.

Responsibilities

• Managing urgent customer enquiries and quoting complex shipments.
• Booking and tracking shipments while dealing with line stoppages.
• Acting as the primary point of contact for customers.

Skills

Strong computer literacy (MS Office)

Excellent numeracy

Ability to multitask under pressure

Job description

Logistics Coordinator (Nights – 4 on 4 off) Location: Redditch Salary: Competitive Salary + 10% Shift Allowance Contract: Permanent, Full Time (Nights)

Introduction: Are you an experienced Logistics Coordinator with a background in European planning? Do you thrive in high-pressure, time-critical environments? We are recruiting on behalf of a leading logistics provider in Redditch for a Night Shift Coordinator to join their Time Critical department.

The Role: Operating on a 4 on 4 off shift pattern (19:00 – 07:00), you will be the heartbeat of the night operations, acting as a hybrid between Customer Service and Transport Planning. You will be responsible for managing urgent customer enquiries, quoting complex shipments, and ensuring the smooth movement of goods across the UK and Europe.

Key Responsibilities:

• Quoting & Planning: Providing rapid quotations for EU and UK transport, offering solutions including Airfreight, Road, and Hand Carry.
• Operational Management: Booking and tracking shipments, dealing with line stoppage situations, and sourcing suppliers.
• Communication: Acting as the primary point of contact for customers, keeping them updated on job progress, and liaising with the warehouse regarding returns and outgoing loads.
• Administration: Closing out job files, obtaining PODs, and ensuring all system data is accurate prior to invoicing.

The Ideal Candidate: To succeed in this role, you must have previous experience in the transport forwarding industry, specifically with European planning experience.

• Essential: Proven experience in a similar logistics/freight forwarding role.
• Skills: Strong computer literacy (MS Office), excellent numeracy, and the ability to multitask under pressure.
• Attitude: You must possess a "can-do" attitude, a winning mentality, and the ability to resolve conflicting requirements independently.

Shift Pattern:

• 4 on 4 off basis.
• 19:00 – 07:00.
• Includes weekend working.

What's in it for me?

• Competitive Base Salary + 10% Shift Allowance.
• 25 Days Holiday + Bank Holidays (with option to purchase 5 additional days).
• Free on-site parking.

Application Process: Please note that as part of the screening process, successful applicants will be invited to complete a short video interview to discuss their experience and suitability for the role.

Ready to Apply?

We’re reviewing CVs for this Logistics Coordinator role — early applications are encouraged.

[e-mail]
01789 532220 (Alcester) | 01527 911700 (Redditch)

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