Logistics and Performance Delivery Manager

ASC Connections; England; On-site; GBP 45,000 - 70,000; Full time

Job summary

A logistics and delivery solutions provider in the UK is seeking an experienced Logistics and Delivery Performance Manager. The role involves enhancing customer delivery excellence and managing carrier relationships. Candidates should have a Bachelor's degree in Logistics and extensive experience in the UK freight forwarding sector. Strong proficiency in Transport Management Systems is required. This position offers a unique opportunity to implement strategic logistics projects within a fast-paced and automated environment.

Qualifications

• Bachelor's degree in Logistics or relevant field required.
• Advanced knowledge of Transport Management and Project Management.
• Extensive operational freight forwarding experience in delivery management.

Responsibilities

• Enhance customer delivery excellence across the UK.
• Track late deliveries and develop data-driven solutions.
• Manage carrier and haulage relationships ensuring adherence to SLAs.
• Report on KPI status and work proactively with stakeholders.

Skills

UK freight forwarding

Data-driven mindset

Carrier relationship management

Transport Management Systems (TMS)

Proficiency in MS Office

Education

Bachelor's degree in Logistics

Vocational training in freight forwarding

Tools

Transport Management Systems (TMS)

Tracking platforms

Job description

Logistics and Delivery Performance Manager - Drive Excellence in UK Transport Network

A highly automated, fast-paced manufacturing business within the industrial materials sector is seeking a strategic and experienced Logistics and Delivery Performance Manager to lead operational improvements within its UK transport network. The company operates multiple sites across Europe and is known for its strong focus on sustainability, innovation, and efficiency.

If you have a strong background in UK freight forwarding, a data-driven mindset, and proven experience managing carrier relationships, this is an excellent opportunity to conceptualise and implement key logistics projects and safeguard outstanding delivery performance.

Key Responsibilities : What You Will Do

As the Logistics and Delivery Performance Manager, you will be the key driver for enhancing customer delivery excellence (on-time, in-full, and in quality) across the UK.

Delivery Performance : Continuously track, monitor, and investigate all late deliveries, developing actionable, data-driven solutions to boost reliability.

Carrier & Stakeholder Management : Own all carrier / haulage and Freight company relationships, ensuring strict adherence to Service Level Agreements (SLAs). Collaborate closely with Freight Procurement and provide input to Transport Planning.

Reporting & Improvement : Regularly report on KPI status and work proactively with stakeholders to implement performance and quality improvements.

Shunting & Yard Management : Manage the shunting service provider, maximise load efficiencies to reduce trailer use, and track equipment availability. A key project will be to conceive and implement a new trailer yard concept, including the rollout of a 'new' yard system (e.g., RFID Tags).

Your Profile

Education & Specialist Knowledge

Education : Bachelor's degree in Logistics or a relevant field, or completed vocational training as a freight forwarding and logistics leader.

Specialist Knowledge : Advanced knowledge of Transport Management and Project Management. Professional Experience

Specific Experience : Extensive operational freight forwarding experience in delivery management and deep understanding of the domestic UK freight market.

Technical Proficiency (Advanced Knowledge Required)

Expert use of Transport Management Systems (TMS) / ERP Systems.

Proficiency with tracking platforms

Strong command of the MS Office Suite.Language Skills

English proficiency at an almost native speaker is essential, while basic German knowledge is desirable.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity