Logistics and Performance Delivery Manager

Diana B. Beauty; Elton; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading logistics firm in the UK is seeking a Logistics and Delivery Performance Manager to drive operational excellence in its transport network. This role requires a strong background in UK freight forwarding and a data-driven approach to manage delivery performance and carrier relationships. Ideal candidates will have a Bachelor's degree in Logistics, extensive experience in freight forwarding, and proficiency in Transport Management Systems. Strong command of English is essential, with basic German knowledge being a plus.

Qualifications

• Bachelor's degree in Logistics or a relevant field is required.
• Advanced knowledge in Transport Management and Project Management is essential.
• Extensive freight forwarding experience and understanding of the UK domestic freight market is necessary.
• Expert in using Transport Management Systems (TMS) is required.
• Proficiency in MS Office Suite is essential.

Responsibilities

• Track and investigate late deliveries to enhance reliability.
• Manage relationships with carriers and ensure adherence to SLAs.
• Report on KPI status and implement improvements with stakeholders.
• Maximise load efficiencies and manage shunting service providers.

Skills

UK freight forwarding

Carrier and stakeholder management

Data-driven mindset

Transport Management Systems (TMS)

MS Office Suite

Education

Bachelor's degree in Logistics or relevant field

Tools

TMS / ERP Systems

Tracking platforms

Job description

Logistics and Delivery Performance Manager - Drive Excellence in UK Transport Network

A highly automated, fast-paced manufacturing business within the industrial materials sector is seeking a strategic and experienced Logistics and Delivery Performance Manager to lead operational improvements within its UK transport network. The company operates multiple sites across Europe and is known for its strong focus on sustainability, innovation, and efficiency.

If you have a strong background in UK freight forwarding, a data-driven mindset, and proven experience managing carrier relationships, this is an excellent opportunity to conceptualise and implement key logistics projects and safeguard outstanding delivery performance.

Key Responsibilities: What You Will Do

• Delivery Performance: Continuously track, monitor, and investigate all late deliveries, developing actionable, data-driven solutions to boost reliability.
• Carrier & Stakeholder Management: Own all carrier/haulage and Freight company relationships, ensuring strict adherence to Service Level Agreements (SLAs). Collaborate closely with Freight Procurement and provide input to Transport Planning.
• Reporting & Improvement: Regularly report on KPI status and work proactively with stakeholders to implement performance and quality improvements.
• Shunting & Yard Management: Manage the shunting service provider, maximise load efficiencies to reduce trailer use, and track equipment availability. A key project will be to conceive and implement a new trailer yard concept, including the rollout of a 'new' yard system (e.g., RFID Tags).

Your Profile: Required Experience and Skills

Education & Specialist Knowledge

• Education: Bachelor's degree in Logistics or a relevant field, or completed vocational training as a freight forwarding and logistics leader.
• Specialist Knowledge: Advanced knowledge of Transport Management and Project Management.

Professional Experience

• Specific Experience: Extensive operational freight forwarding experience in delivery management and deep understanding of the domestic UK freight market.

Technical Proficiency (Advanced Knowledge Required)

• Expert use of Transport Management Systems (TMS) / ERP Systems.
• Proficiency with tracking platforms
• Strong command of the MS Office Suite.

Language Skills

English proficiency at an almost native speaker is essential, while basic German knowledge is desirable.

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