Local Service Manager

Sanctuary Supported Living; Gravesend; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community support organization in Gravesend is seeking a Local Service Manager to lead service delivery and manage a dedicated team. The ideal candidate will have experience in a CQC Registered managerial role, strong communication skills, and the ability to oversee financial performance. This role offers competitive benefits, including occupational sick pay and professional development opportunities. Join us to make a positive impact in the community.

Benefits

Occupational sick pay after 12 months

24/7 employee advice service

Cycle to Work scheme

Contributory pension plan, matched up to 7%

Enhanced Parental leave schemes

25 days annual leave plus bank holidays

Qualifications

• Previous experience in a CQC Registered managerial role within a similar service.
• Strong communication skills and ability to remain calm under pressure.
• Experience working in a personalized way supporting service users.

Responsibilities

• Lead the overall delivery of the service, managing the team.
• Develop and maintain relationships with partners and stakeholders.
• Oversee the service’s financial performance and manage the budget.

Skills

CQC Registered managerial experience

Knowledge of supported accommodation

Strong communication skills

Compassionate and caring nature

Experience supporting personal development

Ability to liaise with partners

Full valid driving license

Job description

The role of Local Service Manager will include :

• Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
• Developing and maintaining relationships with partners, key stakeholders and external agencies
• Overseeing the overall delivery of the services
• Working closely with our internal and external partners to achieve KPI’s
• Overseeing the service’s financial performance and managing the budget
• Managing the recruitment, performance and development of staff
• Flexibility around working hours is expected in accordance with the needs of the service
• Responsibility for health and safety in the service

Skills and experiences :

• Previous experience of working in a CQC Registered managerial role within a similar service
• Knowledge of supported accommodation
• Strong communication skills and the ability to remain calm under pressure
• Compassionate, caring, and hard working with a hands-on approach to support
• You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development
• Proven ability to liaise effectively with statutory and voluntary partners
• Travel is a requirement of the role; therefore, a full valid driving licence is essential

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you :

Your Mind and Body

• Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
• Confidential 24 / 7 employee advice service (Includes medical and legal advice)
• Wellbeing resources through our employee platforms including Aviva Digicare
• A greener commute with our Cycle to Work scheme

Your Financial Wellbeing

• Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
• Exclusive discounts through our e-hub platform
• Securing your future with our contributory pension plan, matched up to 7%
• Life assurance
• Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period

Your Job

• 25 days annual leave (rising to a maximum of 30 days) plus bank holidays
• Growth and development with us through comprehensive training and internal career opportunities
• Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
• Loyalty recognition scheme for 12 month’s service onwards

Job Reference : 226294

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We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.