Local Authority Housing Complaints Review Officer, East London

Pertemps; City Of London; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A well-known staffing agency is seeking an experienced Local Authority Housing Complaints Review Officer for a contract role in East London. The position involves investigating housing complaints and handling compliance tasks in accordance with Housing Ombudsman standards. Candidates must have prior experience in a Local Authority Housing context. The role requires working in the office two days a week with a pay rate of up to £32.92 per hour.

Benefits

Dedicated consultant

Easy online registration

Referral schemes and incentives

Ongoing compliance management

Prompt payroll

Qualifications

• Proven experience in a Local Authority Housing setting.
• Strong ability to investigate complaints effectively.
• Understanding of Housing Ombudsman processes.

Responsibilities

• Investigate housing complaints at stage 2.
• Manage compliance tasks for Housing Ombudsman cases.
• Work in the office two days a week, including Thursdays.

Skills

Complaint investigation

Compliance tasks

Collaboration

Job description

Local Authority Housing Complaints Review Officer, East London

Pay rate to £32.92 per hour.

Contract role, Local Authority Housing.

Pertemps are recruiting for an experienced Housing Complaints Review Officer for a Local Authority in East London. You will need to have experience in a similar role in a Local Authority Housing setting.

Details

• Complaint investigation at stage 2
• Compliance tasks for Housing Ombudsman Cases
• Working in the office two days per week (one must be Thursdays)

This is an agency post and Pertemps can offer you:

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
• An easy registration process (all done online)
• Referral schemes and incentives
• Ongoing compliance managed for you
• Prompt and reliable payroll and lots more.

Please contact Elle McKenna on 07823 789233 or email [e-mail] for more information.