Lobby Host

Sodexo; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality services provider is seeking a Lobby Host in London to create a positive guest experience. The role involves welcoming guests, managing check-in procedures, and ensuring a tidy lobby space. Ideal candidates are warm, adaptable, and possess strong customer service and communication skills. Join a dynamic facilities team at Microsoft and contribute to an exceptional workplace experience.

Benefits

Sodexo rewards and benefits

Training and development opportunities

Qualifications

• Demonstrated strong customer service skills.
• Excellent communication and telephone manner.
• Immaculate personal presentation.

Responsibilities

• Welcome and support guests at the lobby.
• Manage check-in procedures and ensure safety protocols.
• Represent Microsoft’s digital workplace effectively.

Skills

Customer service skills

Communication skills

Adaptability

Tech-savvy

Professional presentation

Job description

Overview

Lobby Host – Microsoft, London Paddington. 40 hours per week. Monday-Friday 08:00-17:00. £14.30 Per hour - Plus Sodexo rewards and Benefits

What you’ll do

• Welcome and support guests, creating a positive and lasting first impression.
• Manage check-in procedures and ensure security and safety protocols are followed.
• Deliver exceptional customer service that makes every visitor feel valued.
• Keep the lobby space professional, tidy, and always guest-ready.
• Build strong relationships with colleagues and stakeholders across the business.
• Support events, concierge services, and incident management when needed.
• Represent Microsoft’s digital workplace with confidence and agility.

What we’re looking for

• A warm, hospitable host with strong customer service skills.
• Tech-savvy, with an excellent telephone manner and strong communication skills.
• Professional, articulate, and confident engaging with a wide range of people, including senior leaders and international visitors.
• Highly adaptable, with the ability to prioritise in a dynamic environment.
• A team player with a positive outlook and a solution-focused mindset.
• Immaculate personal presentation.

Why join us

At Microsoft, we pride ourselves on creating a world-class workplace experience. As a Lobby Host, you’ll play a vital role in shaping that experience for every guest. In return, you’ll join a dynamic, professional facilities team, receive training and development, and have the opportunity to work at one of the most innovative organisations in the world.