Lobby Attendant (The Athenaeum Hotel)/Seasonal Employment

Chautauqua Institution; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A nonprofit global organization is seeking a Lobby Attendant for seasonal employment at the Athenaeum Hotel. This role involves maintaining the hotel's cleanliness and assisting guests with inquiries. Candidates should demonstrate detail-oriented capabilities and a commitment to inclusivity. Compensation starts at $16 per hour, with a possibility of increase based on experience. Flexibility in shifts, including evenings and weekends, is required, and no employer-provided housing is available.

Benefits

Flexible scheduling

Referral bonus

Qualifications

• Capable of maintaining cleanliness and order in a busy hotel lobby.
• Ability to assist guests effectively and maintain positive relationships.
• Commitment to diverse and inclusive workplace values.

Responsibilities

• Maintain cleanliness and order in the hotel lobby.
• Assist guests with their queries.
• Ensure restrooms are clean and stocked.
• Report maintenance issues immediately.
• Actively participate in team meetings.

Skills

Detail Oriented

Team Player

Functional Expert

Goal Completion

Job description

Lobby Attendant (The Athenaeum Hotel)/Seasonal Employment

Requisition Number : LOBBY004589

Posted : December 22, 2025

Job Type : Full‑Time

Rate : $16 USD / hour (up to $18 USD with experience)

Location : The Athenaeum Hotel, 3 S Lake Dr, Chautauqua, NY 14722, USA

The Athenaeum Hotel houses the Heirloom Restaurant and the Lobby Lounge. The hotel operates from late April through October for conferences and events and is fully operational during the Chautauqua Institution summer season, from late June through late August.

Compensation

Starts at $16.00 per hour and may increase to $18.00 per hour with demonstrated experience and qualifications.

Work Day

• Maintain cleanliness and order in the hotel lobby and common areas.


• Assist guests with their queries and direct them to the reception desk.


• Remove trash, clean and dust furniture, fixtures, and décor in the lobby and front porch.


• Ensure all lobby and employee restrooms are clean, stocked with supplies, and functioning properly.


• Arrange furniture and maintain the lobby area for guest comfort.


• Report maintenance issues, equipment damages, or safety concerns to the supervisor immediately for resolution.


• Comply with OSHA’s Blood Borne Pathogen and Hazard Communication/Safety Data Standards, including proper use of protective equipment when cleaning up blood or other potentially infectious materials or using cleaning chemicals.


• Establish and maintain cooperative, productive working relationships with team members and management.


• Actively participate in team meetings and training/development programs, including sharing expertise with new hires.


• Report work‑related injuries immediately to manager/supervisor and Human Resources using the appropriate injury report, even if not seeking medical attention.

Referral Program

Chautauqua Institution offers a $500 referral bonus (less taxes) for active employees who refer a new candidate who is hired and remains employed for at least 90 days from their first physical date of work. For seasonal positions working less than six months, the candidate must remain employed for at least 30 days from the first physical date of work and until the closing date of the season (the last Sunday in August).

Schedule

Flexible full and part‑time schedules during the season, typically including evenings, weekends, and holidays. Schedules will be confirmed with management during the interview and offer process.

Living on the Grounds

No employer‑provided housing is available. Applicants should plan to secure independent housing or reside within a commutable distance.

About Chautauqua Institution

Chautauqua Institution is a nonprofit global convener of dialogue on key issues through arts, education, religion, and recreation. Located on the shores of Chautauqua Lake in southwestern New York State, the institution comes alive each summer with visual and performing arts, lectures, interfaith worship/programs, and recreational activities. The institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization.

Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in its strategic plan. It is committed to creating conditions where everyone can participate fully and valuefully in the Chautauqua experience. The institution is an equal‑opportunity employer and will not discriminate based on any status protected under federal, state, or local law. Applicants and employees who can demonstrate experience in IDEA are especially encouraged to apply.

Attributes

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well.

Functional Expert : Considered a thought leader on a subject.

Team Player : Works well as a member of a group.

Peer Recognition : Inspired to perform well by the praise of coworkers.

Goal Completion : Inspired to perform well by the completion of tasks.

Job Security : Inspired to perform well by the knowledge that your job is safe.

Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.