Live In Guesthouse Supervisor/Housekeeper

HR Dept; Oxford; On-site; GBP 1,000; Full time

Job summary

A family-run guesthouse in Oxford is seeking a dedicated Live-in Guesthouse Supervisor/Housekeeper to oversee housekeeping, manage guest bookings, and ensure compliance with health and safety. The role offers live-in accommodation and a salary of £13.40 per hour with a 40-hour work week, along with 20 days holiday plus bank holidays.

Benefits

Live-in accommodation

Opportunity to work in a family-run business

20 days holiday plus bank holidays

Qualifications

• Strong work ethic and willingness to be hands-on.
• Experience in hospitality preferred but not essential.
• Knowledge of Health & Safety practices in hospitality.

Responsibilities

• Clean and prepare guest rooms and public areas.
• Manage online booking system and guest queries.
• Oversee housekeeping staff and ensure tasks are completed.

Skills

Housekeeping skills

Attention to detail

Good command of English

Using computer-based booking systems

Job description

Overview

The Role: We are seeking a dedicated and personable Live-in Guesthouse Supervisor/Housekeeper to join our team at Newton House, a charming 14-bedroom Victorian townhouse welcoming guests from around the world. Newton House has been family-owned for over 40 years. Recently refurbished to a high standard, the guesthouse offers a warm and comfortable stay just a short walk from the historic and vibrant centre of Oxford.

Key Objectives

• Housekeeping: Clean and prepare guest rooms and public areas to a high standard.
• Laundry: Wash, dry, and manage linen and towels to meet daily requirements.
• Reception Duties: Manage online booking system and guest queries.
• Answer calls, respond to emails, and manage guest enquiries and bookings (once trained).
• Supervision: Oversee and coordinate housekeeping staff, ensuring tasks are completed efficiently and to the expected standard.
• Health & Safety: Ensure compliance with all hygiene, safety, and fire regulations.
• Guest Experience: Maintain a positive, friendly, and professional atmosphere that reflects the long-standing reputation of Newton House.

Requirements

• A strong work ethic and willingness to take a hands-on approach.
• Excellent housekeeping skills and attention to detail.
• A good command of spoken and written English.
• Confident using computer-based booking systems (training provided).
• Ability to supervise and work collaboratively with other staff members.
• Knowledge of Health & Safety practices in a hospitality setting.
• Previous experience in hospitality, housekeeping, or reception work is desirable but not essential.

Benefits

• Comfortable live-in accommodation provided as part of the role.
• Opportunity to work in a welcoming, family-run business with a long-standing reputation.
• Salary: £13.40 per hour DOE
• Location: Oxford, OX1 4PL
• Hours: 40 hours per week
• Holiday: 20 Days, plus BH