Lithuanian Speaking Office Assistant

New Appointments Group; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company is seeking a Lithuanian-Speaking Office Assistant to support their operations team. The role involves acting as a contact for Lithuanian-speaking drivers and customers, managing transport bookings, and ensuring high standards of customer service. Fluency in Lithuanian and English, along with strong communication and organizational skills, are essential. This is a full-time position with competitive salary and benefits.

Benefits

20 days holiday plus bank holidays

Supportive team environment

Qualifications

• Fluent in Lithuanian and English (written & spoken) is essential.
• Previous experience in logistics, transport, or customer service is an advantage.

Responsibilities

• Act as the main point of contact for Lithuanian-speaking drivers and customers.
• Planning and scheduling vehicles.
• Managing each transport booking from request to invoice payment.
• Handle inbound calls, emails, and queries in both English and Lithuanian.
• Support day-to-day administrative tasks within the Operations team.
• Coordinate logistics information between drivers, customers, and internal departments.
• Ensuring the fleet is operating within transport budgets.
• Oversee deliveries and collections are completed on time.
• Assist in problem resolution and ensure high customer service standards.

Skills

Fluency in Lithuanian

Fluency in English

Strong communication skills

Organised and detail-oriented

Ability to manage multiple tasks

Job description

Overview

Lithuanian-Speaking Office Assistant

Location: Isle of Sheppey
Salary: Competitive
Hours: 37.5 hours per week (flexible)

The Role

We are recruiting on behalf of a leading, well-established logistics business that prides itself on delivering exceptional service in a demanding industry sector. With customer focus at the heart of their values, they are seeking an Office Assistant with fluent Lithuanian language skills to join their busy Operations & Logistics team.

Responsibilities

• Act as the main point of contact for Lithuanian-speaking drivers and customers
• Planning and scheduling vehicles
• Managing each transport booking from request to invoice payment
• Handle inbound calls, emails, and queries in both English and Lithuanian
• Support day-to-day administrative tasks within the Operations team
• Coordinate logistics information between drivers, customers, and internal departments
• Ensuring the fleet is operating within transport budgets
• Oversee deliveries and collections are completed on time
• Assist in problem resolution and ensure high customer service standards

About you / Qualifications

• Fluent in Lithuanian and English (written & spoken) is essential
• Strong communication skills with the ability to remain calm under pressure
• Organised and detail-oriented with the ability to manage multiple tasks
• A proactive approach with the confidence to take ownership of issues
• Previous experience in logistics, transport, or customer service is an advantage

Benefits

• Monday to Friday - 37.5 hours per week
• 20 days holiday plus bank holidays

Apply / Additional information

Supportive team environment

Email: (url removed)

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

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