Linen Porter, Hotel Du Vin

Malmaison Hotel Du Vin Holdings Limited; Newcastle upon Tyne; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel chain is seeking a Linen Porter in Newcastle. The role involves ensuring linen is efficiently delivered to and collected from rooms while assisting room attendants to maintain hotel standards. Ideal candidates should be detail-oriented and able to provide excellent service to guests. This position offers a permanent contract with competitive hourly pay and a range of employee benefits including discounted stays and career development programs.

Benefits

Discounted staff room rates

Discounted Friends and Family rates

35% off dining

Fully funded Apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Employee referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Must be able to efficiently deliver and collect linen.
• A passion for maintaining cleanliness and style in rooms.
• Ability to interact positively with guests.

Responsibilities

• Ensure linen is delivered and collected efficiently.
• Assist room attendants in styling rooms.
• Work collaboratively with the team to ensure timely room readiness.
• Deliver excellent service to guests.

Skills

Responsibility

Attention to detail

Teamwork

Job description

Overview

Linen Porter, Hotel du Vin

£12.46 Per Hour, 18 Hours, Permanent Contract, Newcastle

Working behind the scenes to ensure the HDV standards are maintained you will be a vital cog in the Hotel team.

Responsibilities

• You’re our first Port(er) of call—taking responsibility for ensuring that the linen is delivered to and collected from the rooms quickly and efficiently.
• Assist the room attendants to style the rooms with an eye for detail and a passion for cleaning.
• Work in a team to ensure the rooms are ready on time, styled to our standards.
• Interact with guests as part of the team to deliver amazing service with a smile and personality.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of shops, experiences, holidays and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans – dental, optical, medical and more from £5 per month
• Referral schemes that pay up to £1500
• A decent uniform
• Wellness & National Campaign Days Calendar supporting activities and awareness
• Wagestream for instant access to pay as earned
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• Support for The Brain Charity
• Employee Assistance Programme – free, confidential advice 24/7

Our Sustainability Goals

• 100% of electricity generated from renewable energy, with most from Wind Farms in the UK
• Recycle a minimum of 70% of hotel waste
• Move to a chemical-free cleaning system in bedrooms and public areas, with enzyme-based eco-friendly systems for kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.