Linen Porter

Hotel du Vin; Stratford-upon-Avon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality establishment in Stratford-upon-Avon seeks a Linen Porter to efficiently handle linen delivery and assist in room styling. You will engage with guests, uphold cleanliness, and work collaboratively to meet high service standards, all while enjoying various employee benefits including discounted stays and wellness programs.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off in Brasseries and Bistros

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness & National Campaign Days

Complimentary stays for anniversaries

Employee Assistance Programme

Qualifications

• Ability to style rooms to a high standard.
• Experience or passion for cleaning.

Responsibilities

• Ensure linen is delivered and collected efficiently.
• Assist room attendants in preparing rooms.
• Engage with guests positively.

Skills

Attention to detail

Teamwork

Interpersonal skills

Passion for hospitality

Job description

You’re our first Port(er) of call… Taking responsibility for ensuring that the linen is delivered to and collected from the rooms quickly and efficiently, our Linen Porters will be required to assist the room attendants to style the rooms with an eye for detail and a passion for cleaning. You will be expected to work in a team to ensure the rooms are ready on time, styled to our standards. You will have just as much interaction with our guests as any other team member - so must be passionate about hospitality and delivering amazing service to our guests with a smile and personality.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace