Linen Porter

Dakota Hospitality Limited (Dakota Hotels); South Queensferry; On-site; GBP 19,000 - 22,000; Full time

Job summary

A growing UK hotel brand in South Queensferry is seeking a reliable Linen Porter to join their Housekeeping Team. The role involves managing linen stock, cleaning guest rooms, and ensuring a welcoming environment for guests. Ideal candidates should have experience in a cleaning or laboring role, be detail-oriented, and physically active. The position offers a permanent contract with a pay rate of £12.21 per hour and numerous employee benefits.

Benefits

Special discounts on stays and dining

Employee Assistance Program

Support from in-house Mental Health Champions

Additional holiday on first anniversary

Qualifications

• Minimum of one year working experience in a cleaning or labouring role is strongly preferred.
• Able to work alone with an eye for detail.
• Must be physically active and able to stand for the entirety of your shift.

Responsibilities

• Count in linen deliveries and manage linen stock.
• Strip beds and remove used linens from guest bedrooms.
• Deep clean guest bedrooms and ensuite bathrooms as a room attendant.

Skills

Attention to detail

Physical fitness

Reliability

Job description

Dakota Hotel based in SOUTH QUEENSFERRY are seeking an a reliable and hard-working individual to join our Housekeeping Team in the role of Linen Porter.

CONTRACT AND PAY RATE

Earnings are £12.21 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £19,047.

The role carries a permanent contract of a minimum of 30 hours per week and typical shifts will be working any 5 days out of 7, this includes regular working weekends.

PRIMARY ROLE RESPONSIBILITIES

• Count in linen deliveries and manage linen stock by counting all linen to be sent away for laundering and inhouse stock.
• Strip beds and remove all used linens and towels from guest bedrooms ahead of the Room Attendant/Housekeeper servicing the room.
• As relief cover, you will be required to carry out the tasks of a Room Attendant/Housekeeper on occasion. This requires you to thoroughly deep clean guest bedrooms and ensuite bathrooms, make beds, and detail to provide guests with an immaculately clean and welcoming space.
• Carry out more heavy duty tasks within the department such as mattress turning, and setting up z-beds and cots.
• Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows.
• Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.
• Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• Special discounts on stays and dining at any Dakota
• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Additional holiday day on the first anniversary of your employment
• Family-friendly flexible working options
• Meals on duty and uniforming
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, where our inclusive culture was spotlighted.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle| Manchester Airport (coming soon)

Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park).

We also offer complimentary parking for both employees and guests. We at Dakota Edinburgh are a 130-bedroom boutique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• A minimum of one years working experience in a cleaning or labouring role is strongly preferred.
• Someone with an eye for detail and who likes to work alone.
• A reliable and dependable individual.
• Able to be physically active and be standing for the entirety of your shift.
• Be able to be physically active in your role, standing for much of your shift and working at pace.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

APPLY

Please send us your up to date CV.

For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!