Linen Porter

St Pancras Hotel Services Ltd; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in King's Cross is seeking a Linen and Luggage Porter. You will ensure smooth operations in housekeeping, manage linen deliveries, and assist with guest requests. The ideal candidate is detail-oriented and able to communicate effectively in English. This full-time role offers a starting salary of £13.15 per hour with an immediate start.

Qualifications

• Minimum of 1 year of working within the housekeeping department (not required to be considered).
• Ability to communicate effectively in English at all levels.
• Good team ethos with the ability to support team members and colleagues.

Responsibilities

• Adhere to Health & Safety policies across the department.
• Receive and store deliveries of linen.
• Assist the reception team with allocation of luggage.

Skills

Effective communication in English

Reliability and dependability

Team ethos

Job description

Overview

We are looking for a Linen and Luggage Porter for The Megaro Collection, located in Kings Cross St Pancras. The role will float between 3 properties, all located within walking distance to each other. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor, guaranteeing a smooth running of the housekeeping department throughout the day. The role includes accepting deliveries of clean linen from suppliers, arranging linen for pick up, maintaining a calm demeanour, and working in accordance with health and safety regulations. The linen porter will also assist with cleaning duties when necessary, help the rest of the team in cleaning rooms or public areas, and manage guest requests with a positive and pro-active attitude. The candidate should be methodical, conscientious, and detail-oriented to ensure a high level of organisation.

Key Responsibilities

• Adhere to Health & Safety policies and demonstrate duty of care procedures across the department
• Receive and store deliveries
• Stock linen cupboards
• Assist the reception team with allocation of luggage in rooms when required
• Report maintenance issues
• Complete relevant daily, weekly, and monthly tasks as directed
• Maintain high standards of personal presentation and hygiene in line with the company dress code
• Ensure that personal KPIs are achieved

Knowledge, Skills, Experience & Qualifications

• Minimum of 1 year of working within the housekeeping department (not required to be considered)
• Reliable and dependable in performing duties
• Ability to communicate effectively in English at all levels
• Good team ethos with the ability to support team members and colleagues
• Ability to use chemicals efficiently and appropriately

Additional Details

Experience: Not required

Languages: English – Advanced

Employment: Full-time

Schedule: 5 in - 2 off (Rota changes weekly)

Salary: £13.15 hourly

Starting time: Immediate start

About St Pancras Hotel Services Ltd

St Pancras Hotels Services Limited is a hospitality company based in King\'s Cross/St Pancras. While we are a group of eclectic brands, each brand has its own personality, as do our people.