Licensing Audit Officer

Heathrow Airport; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major international airport in the UK seeks a Licensing Audit Officer to manage compliance and auditing processes under the Ground Operations and Airside Operations Licences. Responsibilities include conducting audits, producing quality reports, and presenting findings to stakeholders. The ideal candidate should have experience in audits, attention to detail, and possess a valid UK driving license. This role contributes significantly to the safety culture and operational excellence of the organization.

Qualifications

• Experience in conducting audits and making key decisions.
• Ability to compose high-quality formal documentation.
• A valid UK driving license and occupational health medical check.

Responsibilities

• Manage the Airside Licensing Audit Programme to ensure compliance.
• Conduct audits and process confirmations for licensees.
• Produce high-quality reports supporting continuous improvement.
• Present audit findings and safety performance data to stakeholders.
• Support assurance activities and strategic projects.

Skills

Conducting audits

Attention to detail

Stakeholder management

IT literacy

Job description

As a Licensing Audit Officer, you play a vital role in ensuring the effective administration, enforcement, and continuous improvement of licensing functions under the Ground Operations Licence (GOL) and Airside Operations Licence (AOL).

• Managing the Airside Licensing Audit Programme, using a risk-based approach to ensure compliance with Heathrow standards, CAA regulations, and CAP642 guidelines.
• Conducting audits and process confirmations to verify that licensees meet the terms and conditions of their GOL/AOLs.
• Producing high‑quality reports and documentation that support continuous improvement and operational excellence.
• Presenting audit findings and safety performance data to senior stakeholders, identifying trends, risks, and opportunities for improvement.
• Supporting assurance activities and contributing to strategic projects alongside the Lead Licensing Manager.
• Championing a positive safety culture, promoting a ‘just’ culture across Airside Operations and the wider Heathrow community.
• Experience of conducting audits and making key decisions within this process.
• Attention to detail, with the ability to compose high quality formal documentation.
• The ability to develop positive and productive relationships for effective stakeholder management.
• Excellent IT literacy with the ability to develop reports or other information formats which ‘tells a story’ or demonstrates a need for change.
• Ability to follow a defined process but also able to think laterally (‘around the problem’) when required.
• A valid UK driving license and occupational health medical check to obtain an Airside Driving Permit.

Ideally, you will also have:

• Knowledge of following and continuously improving the Airside Licensing Programme using a risk‑based approach.
• The ability to report on data trends and present to stakeholders.
• Experience of working in an Airfield/Airside environment.