Library Services Advisor – Student & Visitor Support

The University of Nottingham; Nottingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading university in the UK seeks part-time customer service staff for its Libraries. The role involves welcoming students and visitors, responding to inquiries, and assisting with library services. Candidates must have relevant customer service experience and strong communication skills. The positions are fixed-term until 31 July 2026, with varied working hours including evenings and weekends. Competitive benefits are provided, including fitness facilities and staff discounts.

Benefits

Competitive employment package

Fitness and health facilities

Generous holiday allowance

Qualifications

• Relevant experience in a customer-focused environment.
• Ability to work independently and as part of a team.
• Willingness to learn and develop skills.

Responsibilities

• Act as the first point of contact for customers.
• Respond to queries and requests from library users.
• Help new students with library services.

Skills

Customer service experience

Excellent communication skills

Technology proficiency

Job description

A leading university in the UK seeks part-time customer service staff for its Libraries. The role involves welcoming students and visitors, responding to inquiries, and assisting with library services. Candidates must have relevant customer service experience and strong communication skills. The positions are fixed-term until 31 July 2026, with varied working hours including evenings and weekends. Competitive benefits are provided, including fitness facilities and staff discounts.