Library Clerk (Health Records Department)

NHS Professionals; Torquay; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization is seeking a Library Clerk for the Health Records Department at Torbay Hospital. Responsibilities include delivering and collecting patient records, maintaining confidentiality, and working in a physically active role. Candidates must have a full UK manual driving licence, be physically fit, and possess strong communication skills. The role offers competitive pay, flexible working options, and the chance to contribute significantly to hospital services.

Benefits

Competitive Pay Rates

Free DBS and free training

Flexible working options

Stakeholder pension scheme

Qualifications

• Full UK manual driving licence required.
• Ability to lift and carry patient records in boxes and bags.
• Flexible approach to duties and working hours.

Responsibilities

• Deliver and collect high volumes of patient records across the hospital.
• Retrieve, file, and track case notes accurately.
• Maintain confidentiality and follow data protection procedures.
• Respond to telephone requests efficiently.
• Locate and correct misfiled records.

Skills

Good general education

Basic computer skills

Physically fit

Strong communication skills

Teamwork skills

Job description

Job Description

Job role: Library Clerk (Health Records Department)

Trust: Torbay and South Devon NHS Foundation Trust

Location: Torbay Hospital, TQ2 7AA

Shift : Must be available to work on a 4-week rolling rota :

Shift Pattern: Monday – Friday – Full time hours available but any hours will be considered between 07.00 – 22.00

Pay : Band 2 - £12.51 per hour

NHS Professionals are looking for a Library Clerk to join the busy Health Records Department at Torbay and South Devon NHS Foundation Trust. You’ll be part of a large, friendly team dedicated to maintaining the accuracy, security and accessibility of patient case notes that support the smooth running of hospital services.

You will also be responsible for transporting patients Health Records around the Hospital grounds, delivering to all areas of the Hospital in the Trusts vehicle so full clean manual driving licence is essential.

This is a temporary role, and it is currently ongoing.

Main Duties of the Job

• Deliver and collect high volumes of patient records across the hospital according to the delivery schedule
• Retrieve, file and track case notes accurately within the Health Records Library
• Maintain confidentiality and follow data protection procedures at all times
• Handle repetitive heavy lifting of boxes and bags of records
• Respond to telephone requests, ensuring an efficient and timely service
• Locate and correct misfiled records to ensure data accuracy

This is a physically active role that involves frequent movement between departments, both indoors and outdoors.

Key Responsibilities

Essential

• Good general education and basic computer skills
• Full UK manual driving licence (must be willing to undertake a driving assessment)
• Physically fit and able to lift and carry patient records in boxes and bags
• Ability to work accurately under pressure and to deadlines
• Flexible approach to duties and working hours
• Strong communication and teamwork skills
• Professional and confidential approach to handling patient information

Desirable

• Experience working with patient administration systems (PAS) or in a healthcare records environment
• Previous experience in delivery, logistics or data entry roles

Who are NHS Professionals?

NHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.

Working through the NHSP bank means Trusts don’t have to rely on expensive agencies. Right now, we have over 126,000 members registered on our bank from various roles, grades and specialities, saving the NHS over £70 million each year. This money is then reinvested back into the NHS. Register today for various flexible working options and long-term placement opportunities.

Benefits

• Competitive Pay Rates - work this week, get paid next week!
• First choice of placements at over 50 NHS Trusts in England
• Dedicated consultants
• Flexible working options
• Free DBS and free training
• Build holiday allowance
• Support when you need it – 24 / 7 365 days
• Stakeholder pension scheme

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk / spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion