Liability Utilities Adjuster

Trades Workforce Solutions; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance services provider seeks a focused Liability Utilities Adjuster to join their Utilities team in Scotland. You will manage a caseload and attend site visits across Scotland, handling complex property and liability claims. The role demands strong communication skills and quick thinking under pressure. With a competitive salary and opportunities for professional development through extensive training programs, this position offers a chance to make a significant impact in claims management.

Benefits

Competitive salary

Self-Invested Personal Pension Scheme

25 days holiday plus bank holidays

Private healthcare plan

Life assurance

Employee-assistance programme

Qualifications

• Demonstrable technical proficiency in property claims, progressing towards professional qualifications.
• Sound grasp of core liability principles including statutory obligations.
• Prior exposure to complex, multi-party incident resolution.

Responsibilities

• Manage a portfolio of claims for utility providers and investigate incidents on-site.
• Collaborate with colleagues on major multi-party cases.
• Capture and share data using tools like Excel and PowerPoint.

Skills

Property Claims Expertise

Liability Knowledge

Incident Handling Experience

Digital Proficiency

Collaborative Working

Tools

Microsoft Office

Job description

Liability Utilities Adjuster

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locations UK-Home Worker-Scotland

time type Full time

posted on Posted 30+ Days Ago

job requisition id R66843

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Liability Utilities Adjuster

Job Location: Scotland

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Liability Utilities Adjuster based in Scotland.

Sedgwick is on the lookout for a focused and dependable individual to join our growing Utilities team as a Liability Utilities Adjuster. You’ll work across Scotland, managing your own caseload and attending site visits.

As one of the largest liability teams globally, Sedgwick supports clients through complex property, motor, product, and professional claims. Our Utilities sector is fast‑paced and ever‑evolving, dealing with incidents such as burst water mains, electrical faults, fires, and sewage escapes—often involving multiple parties and urgent response.

You’ll need to be calm under pressure, highly organised, and flexible in your approach. The role demands quick thinking, strong communication, and a full, clean driving licence.

Expect to manage your own portfolio of claims for utility providers, investigate incidents on‑site, and collaborate with colleagues on major multi‑party cases. You’ll capture and share data clearly using tools like Excel, PowerPoint, and TEAMS, ensuring clients stay informed and confident in our service. Every case will require a professional, methodical approach and a commitment to delivering results.

This is perfect for someone who enjoys variety, thrives in challenging situations, and wants to make a real impact in a vital area of claims management.

The skills you will have when you apply:

• Property Claims Expertise: Demonstrable technical proficiency in property claims, with active progression towards recognised professional qualifications.
• Liability Knowledge: Sound grasp of core liability principles, encompassing tortious duties, statutory obligations, and associated legal frameworks.
• Incident Handling Experience: Prior exposure to complex, multi‑party incident resolution is advantageous.
• Digital Proficiency: Confident utilisation of Microsoft Office applications in a professional setting.
• Collaborative Working: Proven ability to collaborate effectively within a multidisciplinary team environment.

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications
• A Self‑Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre‑existing conditions)
• Life assurance
• Employee‑assistance programme for employee wellbeing
• Group Income Protection

Other benefits

• Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn’t just a position, it’s a pivotal role in shaping our industry.

At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we’d be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in‑person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

About Us

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI‑enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com