Liability Claims handler

Barker Munro Recruitment Ltd; Chelmsford; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance recruitment agency is seeking a Liability Claims Negotiator to manage a portfolio of claims from notification to settlement. The ideal candidate will have experience in EL/PL related injury claims, strong interpersonal skills, and knowledge of legal and insurance principles. The position includes hybrid working and a generous benefits package including holidays and pension.

Benefits

Hybrid working

25 days holiday plus bank holidays

Pension

Option to purchase more leave

Qualifications

• Experienced in handling liability claims from start to settlement.
• Ability to negotiate settlements and assess claims effectively.
• Strong customer service focus with attention to detail.

Responsibilities

• Handle liability claims up to £100,000 (and higher) from start to finish.
• Investigate, assess, and negotiate settlements.
• Maintain accurate records and data integrity.
• Ensure a customer-focused approach.

Skills

Experience in EL/PL related injury claims

Strong interpersonal skills

Time management skills

Good legal and insurance knowledge

Education

Progress towards CII/ACII or similar qualification

Job description

Liability Claims Negotiator

Barker Munro Recruitment has a great opportunity to work for a leading Insurance organisation as a Liability Claims Negotiator. You’ll manage a portfolio of Employers, Public, Property Owners, and Products Liability claims from first notification to settlement, ensuring regulatory and company standards are met. Most cases handled will be EL/PL related injury cases and TPPD.

Key Responsibilities

• Handle liability claims up to £100,000 (and higher) from start to finish.
• Investigate, assess, and negotiate settlements.
• Maintain accurate records and data integrity.
• Ensure a customer‑focused approach.
• Identify potential fraud and escalation when needed.
• Support team performance by meeting SLAs.
• Suggest process improvements and support audits.

About You

• Experienced in EL/PL related injury claims and liability principles.
• Strong interpersonal and time management skills.
• Progress towards CII/ACII or similar qualification preferred.
• Good legal and insurance knowledge.

You will be rewarded with hybrid working, 25 days holiday plus bank holidays, option to purchase more leave, Pension plus a generous list of other benefits.

If you are interested in applying for the Liability Claims role, please send your CV to Barker Munro Recruitment by using the relevant link.