Level 3 Business Administration Apprentice - South HUB

Birmingham and Solihull Mental Health NHS Foundation Trust; Moseley; On-site; GBP 15,000 - 20,000; Full time

Job summary

A community health service provider in Moseley is seeking an enthusiastic apprentice to join the South Community Mental Health Team. The role involves providing administrative support and learning essential skills for a Level 3 Qualification. Candidates should be motivated and capable of working in a busy environment. This position offers a unique opportunity to make a difference in the community. Join our compassionate team committed to mental health care and applied skills development.

Qualifications

• Enthusiastic and motivated individual.
• Ability to deliver administrative support and work in a busy environment.
• Willingness to learn and develop skills.

Responsibilities

• Provide administrative support to the Team Manager.
• Act as the first point of contact for general queries.
• Develop knowledge and skills through the apprenticeship.

Skills

Administrative support

IT skills

Communication

Prioritisation

Education

No formal qualifications required

Tools

Microsoft Office Suite

Data analysis tools

Job description

Vacancy

A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust. An exciting opportunity has become available within the South Community Mental Health Team (Dementia and Frailty Service). We are looking to appoint an enthusiastic and motivated apprentice to join our small, busy team and also support the wider service.

In this role, you will deliver effective and efficient administrative support to the Team Manager and the wider community team. You will also receive the guidance and resources needed to achieve a Level 3 Qualification and the essential knowledge required to complete your Apprenticeship successfully.

Responsibilities

• To undertake a range of administrative duties to support the work of the team.
• To act as first point of contact for all general queries.
• To develop knowledge and skills.
• To be skilled in the use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, record and analyse data, and provide a range of administrative planning and support in the team.
• To provide cover for colleagues as appropriate when required.
• To be able to work within a busy environment, prioritise workload with accuracy and to deadlines.

About the Trust

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK).

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

This advert closes on Monday 8 Dec 2025.