Lettings Negotiator

CONNELLS GROUP; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable estate agency is seeking a motivated Lettings Negotiator to enhance lettings activity and deliver exceptional customer service. Your responsibilities include engaging new applicants, nurturing relationships with landlords and tenants, managing property viewings, and negotiating offers. The ideal candidate will possess strong organisational skills and thrive in a fast-paced environment. Join a respected team with opportunities for career growth and generous holiday allowances.

Benefits

Comprehensive induction programmes

Generous holiday allowance

Access to Perks at Work discount scheme

Qualifications

• Energetic, driven individual with a passion for property and customer service.
• Exceptional written and verbal communication skills.
• Full, clean driving licence required.

Responsibilities

• Register and engage with new applicants.
• Build relationships with landlords and tenants.
• Conduct property viewings and negotiate offers.

Skills

Excellent organisational skills

Strong interpersonal skills

Proactive approach

Ability to thrive under pressure

Proficiency in Microsoft Office

Job description

Lettings Negotiator

Are you an experienced Lettings Negotiator ready to take the next step in your career? Join our highly respected APW Weybridge team, where professionalism, market expertise, and client care have been at the heart of what we do for over 150 years.

About the Role

As a Lettings Negotiator, you will play a key role in driving lettings activity, delivering outstanding customer service, and helping clients find their perfect property match. You will:

• Register and engage with new applicants, maintaining regular and proactive communication
• Build and nurture strong, long-term relationships with landlords and tenants.
• Arrange, organise, and conduct property viewings.
• Negotiate offers and manage the lettings process on behalf of clients.
• Demonstrate a detailed understanding of the local property market.
• Collaborate closely with your Manager to identify and develop new business opportunities.
• Achieve and exceed individual and team targets.
• Work collaboratively across departments, referring business where appropriate.

About You

You will be an energetic, driven individual with a genuine passion for property and customer service. The ideal candidate will have:

• Excellent organisational and prioritisation skills.
• A professional, ambitious, and proactive approach.
• Strong interpersonal skills with the ability to build lasting relationships.
• The confidence to work both independently and as part of a team.
• The ability to thrive under pressure in a fast-paced environment.
• Exceptional written and verbal communication skills.
• A full, clean driving licence.
• Proficiency in Microsoft Office and Outlook.

Why Join Us?

When you join APW, you’ll become part of the wider John D Wood & Co. network — one of England’s oldest and most trusted estate agencies. We are committed to helping you reach your full potential through training, development, and career progression.

We offer:

• Comprehensive induction programmes, blending classroom, on-the-job, and online learning.
• Opportunities to gain professional, recognised qualifications.
• A range of optional development courses to support your career growth.
• Generous holiday allowance starting at 23 days, increasing up to 30 days with length of service.
• Recognition awards and regular team celebrations.
• A lively internal social committee connecting colleagues through sports and social events.
• Access to our award-winning “Perks at Work” discount scheme for you, your family, and friends.
• The opportunity to represent one of England’s most reputable estate agencies, renowned for delivering exceptional customer experiences.