Lettings Coordinator

GCB AGENCY RECRUITMENT; Chelmsford; On-site; GBP 28,000 - 29,000; Full time

Job summary

An independent estate agency in Chelmsford is seeking a Lettings Coordinator to provide crucial support to their Inspection Consultants. The role requires previous experience in lettings and exceptional communication skills. Responsibilities include booking appointments, liaising with tenants and landlords, and resolving disputes. With a basic salary up to £28,000, potential OTE of £29,000 and opportunities for career progression, this is a role where your contributions matter.

Benefits

Basic salary of up to £28,000

OTE of up to £29,000

Birthday off every year

Career progression opportunities

Access to company-funded qualifications

Supportive working environment

Qualifications

• Previous experience in Lettings, Tenancy Renewals, or Property Management is essential.
• Confident and able to prioritise effectively.
• Ability to learn new systems quickly.

Responsibilities

• Booking appointments for Inspection Consultants.
• Liaising with tenants and landlords via phone and email.
• Negotiating deposit returns and resolving disputes.
• Handling incoming enquiries and providing updates.
• Ensuring all work is carried out professionally.

Skills

Excellent communication and interpersonal skills

Strong IT skills

Highly organised

Customer-focused approach

Confident negotiation skills

Job description

Are you experienced in Residential Lettings or Property Management and looking for a role where you can make a real impact? This is an exciting opportunity to join a successful, well-respected independent Estate Agency in a key support role.

As a Lettings Coordinator, you’ll play a crucial part in supporting their Inspection Consultants and ensuring a smooth experience for both tenants and landlords. This is a varied, fast-paced position where strong communication and confident negotiation skills are essential.

As a Lettings Coordinator, you will be offered:

• Basic salary of up to £28,000
• OTE of up to £29,000
• Birthday off every year
• Fantastic career progression opportunities
• Access to company-funded recognised qualifications
• A positive, supportive working environment where your contribution matters

As a Lettings Coordinator, your key responsibilities will be:

• Booking appointments for Inspection Consultants
• Liaising with tenants and landlords via phone and email
• Negotiating deposit returns and resolving any disputes
• Handling incoming enquiries and providing updates or solutions
• Signposting queries to the appropriate team when required
• Ensuring all work is carried out professionally and efficiently

To be considered for the Lettings Coordinator role, you must have:

• Previous experience in Lettings, Tenancy Renewals, or Property Management (essential)
• Excellent communication and interpersonal skills
• Highly organised, confident, and able to prioritise effectively
• Strong IT skills with the ability to learn new systems quickly
• A professional, customer-focused approach