Lettings Consultant

Stirling Ackroyd; Guildford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading property agency located in Guildford is seeking an enthusiastic Lettings Consultant to join their dynamic team. The role offers a stimulating environment for those with a passion for customer service and a drive to succeed in sales. You will identify new business opportunities, conduct viewings, and negotiate tenancies while being part of a supportive team focused on professional development. Benefits include generous holidays, retail discounts, and career advancement opportunities within this respected firm.

Benefits

Access to Employee Assistance programme

Retail discounts

Regular awards & incentives

Generous holiday allowance

Excellent parental leave

Structured training & support

Qualifications

• Experience in a sales and customer service role.
• Positive attitude and good telephone manner.
• Self-starter with strong drive for success.
• Ability to build and maintain trusted relationships.

Responsibilities

• Identify new business opportunities and register applicants.
• Book and conduct property viewings.
• Negotiate and finalize tenancy agreements.
• Deliver exceptional customer service in person and over the phone.
• Achieve personal and branch sales targets.
• Represent the company professionally.
• Build strong internal and external relationships.

Skills

Experience in sales and customer service

Good telephone manner

Tenacity

Ability to build relationships

Responsive to change

UK driving license

Job description

Job Title: Lettings Consultant

Location:Guildford

Brand: Stirling Ackroyd

Salary: OTE: of up to £40,000.00 per annum

Hours: Monday - Thursday; 8:45am - 6.00pm, Friday; 8:45am - 5pm, Saturday; 10:00am - 4:00pm (on rota basis). When required to work a Saturday you will be awarded half a day in lieu.

Job Summary and Key Responsibilities:

Do you have a solid background in customer service? Are you looking to join a well-established Estate Agency? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career.

The role of a Lettings Consultant is exciting and rewarding!

Duties will include:

• Identifying new business opportunities and registering new applicants
• Booking and carrying out property viewings
• Negotiating and agreeing tenancies
• Delivering exceptional customer service over the phone and face to face
• Achieving personal and branch sales targets
• Representing the company in a professional manner
• Building strong relationships internally and externally

Skills required:

• Experience within sales and customer service.
• Good telephone manner and positive attitude.
• Tenacity and be a self-starter with the drive to succeed.
• Ability to build and nurture trusted relationships at all levels.
• Be responsive to change.
• A full UK driving license.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Stirling Ackroyd as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.