Lettings Client Accountant

Johns&Co; City Of London; On-site; GBP 32,000 - 35,000; Full time

Job summary

A fast-growing estate agency in London is seeking an experienced Lettings Client Accountant to manage client accounts and provide financial administration. The successful candidate will be customer-centric and proactive, with a solid understanding of estate agency responsibilities. The role offers opportunities for career growth and a comprehensive benefits package, including enhanced leave and wellbeing support.

Benefits

Enhanced holiday allowance

Comprehensive benefits package

Performance-based incentives

Access to therapy sessions

Employee referrals scheme

Opportunities for professional development

Qualifications

• Experience as a client accountant within an estate agency.
• Ability to foster collaborative relationships in a team.
• Strong focus on client satisfaction and needs.

Responsibilities

• Manage a portfolio of client accounts and financial administration.
• Respond to enquiries about statements and rents.
• Ensure timely rent and fee collection through credit control.

Skills

Client accountant experience

Team collaboration

Customer-centric approach

Proactive problem solving

Veco software knowledge

Job description

Job Title; Lettings Client Accountant
Salary; Basic salary from £32,000-35,000
Location; Vox Studios SE11 5JH

The Role

We are seeking an experienced Client Accountant to join our team in Royal Wharf. The role involves managing a portfolio of clients and being the main point of contact for any account‑related queries. Intermittently, the successful candidate will also assist with accounts payable duties, setting up new tenancies, handling deposits and various financial reporting.

Your Responsibilities as a Client Accountant:

As a Client Accountant, you will be responsible for a portfolio of client accounts, managing all aspects of their financial administration. This includes responding to enquiries about statements and rents, as well as the essential function of credit control to ensure timely rent and fee collection. You will also manage deposit releases and set up daily payment schedules. In addition, you will contribute to finance and tax reporting and provide operational support to the team as required, working in close collaboration with your line manager.

Your Skills and Experience:

• Having worked as a client accountant within an estate agency, you possess a solid understanding of the industry and the specific responsibilities of this position.
• You have a demonstrated ability to foster collaborative relationships and work effectively in a team environment.
• You have a strong customer‑centric approach, prioritising client needs and satisfaction.
• You are proactive and take initiative to identify and solve problems effectively.
• Prior use of Veco software would be advantageous.

Why Join Us?

• Enhanced holiday allowance, including additional holiday schemes and birthday leave.
• Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
• Company wide performance‑based incentives, including international trips.
• Wellbeing - As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.
• Employee referrals scheme.
• Opportunities for professional development and career growth.

About Us:

At Johns&Co we're a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we're committed to providing the very best service to everyone we come in contact with. We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.

Johns&Co Careers