Lettings Branch Manager

Humphrey & Kirk; Shepperton; On-site; GBP 22,000 - 32,000; Full time

Job summary

A property management company in Shepperton is seeking an ambitious Lettings Branch Manager. You will lead a dynamic team, drive performance, and ensure outstanding service delivery to clients. With a competitive basic salary of £22,000 - £32,000 and on-target earnings exceeding £50,000, this role offers excellent benefits including a company car, fully funded ARLA training, and clear career progression. Join us to make an impact in a fast-paced environment.

Benefits

Company car or car allowance

Fully funded ARLA training

Clear career progression routes

Access to the Elevate incentive programme

Financial support while building pipeline

Qualifications

• Minimum 2 years’ experience in residential lettings at Senior Negotiator level or above.
• Natural leader thriving in a fast-paced environment.
• Strong commercial and strategic thinking with proven results.
• Excellent knowledge of lettings legislation and compliance standards.
• Outstanding organizational skills managing a busy workload.
• Exceptional customer service delivery.
• Full UK manual driving licence.

Responsibilities

• Lead daily meetings and energize the team.
• Coach and mentor your team to exceed performance targets.
• Generate new business and maximize market share.
• Deliver strategic plans to elevate branch performance.
• Build strong relationships with landlords and tenants.
• Ensure compliance with lettings legislation and best practices.
• Manage risks to safeguard branch performance.

Skills

Leadership

Commercial awareness

Customer service

Organizational skills

Strategic thinking

Tools

Microsoft Office

Job description

Lettings Branch Manager – Shepperton

Basic Salary: £22,000 – £32,000 (DOE)
On-Target Earnings: £50,000+ in year one
Benefits: Three-month retainer while you build your pipeline, uncapped commission, company car or car allowance, fully funded Level 3 Award in Property & Housing Management (including ARLA), genuine career progression, plus access to the company-wide Elevate incentives programme.

Why This Role?

This is a standout opportunity for an ambitious and experienced Lettings professional to step into a leadership position with real influence. You’ll lead a high-energy team, shape the success of a busy Shepperton branch, and enjoy the autonomy to drive strategy, performance, and growth—supported by a company that truly invests in its people.

If you're looking for a role where no two days are the same, where your ideas matter, and where high performance is rewarded, this could be the next big step in your property career.

What You’ll Be Doing

Lead & Inspire

• Run daily meetings, energise your team, and ensure core performance targets are exceeded.

• Coach, mentor, and develop your team to reach their full potential.

Drive Performance & Growth

• Use your commercial awareness to generate new business, maximise market share, and create repeat opportunities.

• Deliver strategic plans that elevate branch performance and outshine the competition.

Deliver Outstanding Service

• Build strong, long-lasting relationships with landlords and tenants.

• Oversee tenant liaison, viewings, negotiations, and tenancy agreements.

Protect the Business

• Ensure full compliance with lettings legislation and industry best practice.

• Identify and manage risk to safeguard branch performance and reputation.

What We’re Looking For

• At least 2 years’ experience in residential lettings at Senior Negotiator level or above.

• A natural leader who thrives in a fast-paced environment and motivates others to excel.

• Strong commercial and strategic thinking, with proven success in driving results.

• Excellent knowledge of lettings legislation and compliance standards.

• Outstanding organisational skills with the ability to manage a busy workload.

• Someone who prides themselves on delivering exceptional customer service.

• Confident using Microsoft Office.

• A full UK manual driving licence.

What’s In It for You?

• Competitive Basic: £25,000 – £30,000

• OTE £50,000+ with uncapped potential

• Company car or car allowance

• Fully funded ARLA training and continuous professional development

• Clear career progression routes within the business

• Access to the Elevate incentive programme

• Financial support while building your pipeline