Leisure & Fitness Concierge: Pool, Gym & Guest Experience

Village Hotels; Bracknell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hospitality group in Bracknell seeks enthusiastic individuals for a role focused on delivering outstanding customer service in a vibrant environment. The role involves maintaining cleanliness and hygiene in public areas while ensuring guest safety, particularly in pool areas. A passion for hospitality and leisure is essential, contributing to a fun and inclusive workplace. Attractive benefits include discounts on stays, food, and wellness programs, along with a supportive work atmosphere.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Discounted food and drink

Flexible working hours

Employee Assistance Programme

Qualifications

• Passionate about hospitality, leisure, and fitness.
• Ability to ensure operational safety and hygiene.
• Willing to engage with customers and spot potential issues.

Responsibilities

• Maintain cleanliness and hygiene in public areas.
• Ensure guest experience is exceptional.
• Oversee safety, particularly in pool areas.

Skills

Customer service

Hygiene and cleanliness

Solution oriented

Ability to work under guidelines

Job description

A prominent hospitality group in Bracknell seeks enthusiastic individuals for a role focused on delivering outstanding customer service in a vibrant environment. The role involves maintaining cleanliness and hygiene in public areas while ensuring guest safety, particularly in pool areas. A passion for hospitality and leisure is essential, contributing to a fun and inclusive workplace. Attractive benefits include discounts on stays, food, and wellness programs, along with a supportive work atmosphere.