Leisure & Facilities Ambassador (Pool & Gym)

Village Hotels; Bournemouth; On-site; GBP 20,000 - 24,000; Full time

Job summary

A hospitality and leisure company in Bournemouth is looking for an enthusiastic team member who takes pride in maintaining high standards of cleanliness and customer satisfaction. The role involves ensuring the gym areas and poolside are well-kept and safe for members. A passion for hospitality and fitness is essential, along with a commitment to delivering exceptional customer service. Flexible working hours and a supportive environment make this a great opportunity to grow and be part of a vibrant team.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% off food and drinks

30% off Starbucks purchases

Flexible working hours

Regular team events

Company Pension scheme

Qualifications

• Passion for hospitality, leisure, and fitness.
• Exceptional communication skills.
• Ability to spot issues and solve them proactively.

Responsibilities

• Ensure public areas are clean and well-maintained.
• Provide outstanding customer service to members.
• Respond to poolside alarms and perform rescues.

Skills

Customer service

Problem-solving

Communication

Attention to detail

Hospitality experience

Job description

A hospitality and leisure company in Bournemouth is looking for an enthusiastic team member who takes pride in maintaining high standards of cleanliness and customer satisfaction. The role involves ensuring the gym areas and poolside are well-kept and safe for members. A passion for hospitality and fitness is essential, along with a commitment to delivering exceptional customer service. Flexible working hours and a supportive environment make this a great opportunity to grow and be part of a vibrant team.