Leisure Club Attendant: Guest Experience Champion

Cairn Group; Stirling; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Stirling is looking for a Leisure Club Attendant to create a welcoming environment for guests and members. You will ensure high standards of service, conduct pool checks, assist with member enquiries, and drive club revenue. Ideal candidates have a lifeguard qualification and a passion for customer service. The role comes with numerous benefits and opportunities for professional growth.

Benefits

Service Excellence Bonus

Real-Time Pay with Wagestream

Discounted stays at venues

50% off food and drinks

Spa discounts

Retail and cinema discounts

Career development programs

Superstar Awards

Long-Service Awards

Referral bonuses

24/7 Employee Assistance

Pension Scheme

Year-Round Incentives

Bereavement Leave

Qualifications

• Create a welcoming atmosphere for members and guests.
• Assist with enquiries and drive club revenue.
• Conduct regular pool checks and maintain cleanliness.

Responsibilities

• Ensure a high standard of service and cleanliness.
• Support guests and members throughout their visit.
• Handle safety checks and member queries.

Skills

Customer service

Teamwork

Cool under pressure

Proactive and organized

Education

Lifeguard qualification

First aid certificate

Job description

A leading hospitality company in Stirling is looking for a Leisure Club Attendant to create a welcoming environment for guests and members. You will ensure high standards of service, conduct pool checks, assist with member enquiries, and drive club revenue. Ideal candidates have a lifeguard qualification and a passion for customer service. The role comes with numerous benefits and opportunities for professional growth.