Leisure Club Assistant

Radisson Hotel and Conference Centre London Heathrow; Sipson; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prominent hotel group in the UK is seeking a Leisure Club Assistant to ensure high standards of cleanliness and safety in leisure facilities. The role includes supporting guests in their fitness ambitions, maintaining guest satisfaction, and working as part of a vibrant team. Ideal candidates are flexible, creative problem-solvers with strong communication skills. This position offers competitive benefits, training, and career development opportunities.

Benefits

Special rates for team members and families

Training and development opportunities

Complimentary meal on duty

Contributory pension scheme

Free use of leisure and gym facilities

28 days holiday for full-time members

Qualifications

• Experience in a similar position is beneficial but not essential.
• Passionate about creating extraordinary service.
• Ability to ensure guest satisfaction.

Responsibilities

• Support members and guests in achieving their goals.
• Maintain high standards of cleanliness and safety.
• Work proactively for guest satisfaction and smooth running of the leisure department.

Skills

Flexibility and a positive attitude

Attention to detail

Creative problem-solving

Strong verbal communication skills

Ability to work as part of a team

Job description

Overview

Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

What We Offer

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for team members, friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than 20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times where applicable

The Leisure Club Assistant Role

Our leisure team is committed to ensuring our leisure and gym facilities are ready for action, to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Leisure Club Assistants love to support our members and guests ambitions to run longer, try harder and aim higher to achieve their goals. It’s far more than just handing out towels!
• You will ensure our standards of cleanliness are high and our guests are safe, and will have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the leisure department

As Leisure Club Assistant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers; we are looking forward to getting to know you!