Leisure Attendant - The Manchester Deansgate Hotel

IHG Hotels & Resorts; Manchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hotel chain in Manchester is seeking a dynamic Leisure Attendant to enhance guest experiences in their Health Club. The ideal candidate will possess a National Pool Lifeguard qualification and a Level 2 Fitness qualification, with experience in a similar environment being highly desirable. The role includes ensuring the cleanliness and safety of fitness areas while being a proactive part of the guest's wellbeing. Comprehensive benefits and opportunities for career development are offered.

Benefits

Competitive salary and paid overtime

Extensive training opportunities

Discounted room rates and F&B

Generous maternity/paternity pay

Qualifications

• Ability to maintain a clean and safe environment.
• Availability for 39 hours per week across 5 shifts.
• Commitment to delivering exceptional guest experiences.

Responsibilities

• Support guest experience in the Health Club.
• Ensure fitness areas are clean and safe.
• Respond to guest queries professionally.

Skills

Experience in Health Club or Leisure environment

Knowledge of Health and Safety practices

Warm personality with a can-do attitude

Education

National Pool Lifeguard or Pool Responder qualification

Level 2 Fitness qualification

Job description

The Manchester Deansgate Hotel is on the lookout for a dynamic Leisure Attendant. Join the excitement and become part of the IHG Hotels and Resorts family!

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As a Leisure Attendant, your main duties and responsibilities will be supporting the overall guest experience in our Health Club through answering guest queries; being knowledgeable about Health and Safety regulations; assisting in the smooth running of our leisure facilities; ensuring our fitness areas are clean and safe; and going above and beyond to make sure guests leave with a smile!

So, we are looking for someone who has…

• Availability to work 39 hours per week across 5 shifts, including weekends
• Experience working within a Health Club, Leisure, or similar environment
• Ensure all areas are clean, safe, and well-maintained.
• A National Pool Lifeguard or Pool Responder qualification is essential for this role (training opportunities are available for suitable candidates)
• Level 2 Fitness qualification
• Knowledge of Health and Safety practices, confident in maintaining a hygienic environment
• Drive to produce results - we work together within the Manchester Deansgate family to continue to provide our guests with extremely personal experiences and human connection
• A warm and authentic personality, with a can-do attitude and commitment to service
• Overall, you will be willing to work within our team to embrace our service and delight our guests!

You can expect to receive…

• Financial security – Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks – worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.