Legal Secretary - Private Client

Elite Touch Group; Remote; GBP 40,000 - 60,000; Full time

Job summary

A legal services provider is seeking a Legal Secretary for their Tunbridge Wells office. The successful candidate will assist clients with enquiries, manage client files, and ensure efficient office operations. Strong client relationship skills, attention to detail, and secretarial experience in a law firm are desirable. This role requires excellent organizational and communication skills along with a fast and accurate typing ability. Salary is dependent on experience, creating an opportunity for both growth and contribution.

Qualifications

• Secretarial experience in a law firm is desirable.
• Strong and confident client relationship experience.
• Fast and accurate keyboard skills.
• Good understanding of client service.
• Ability to take direction and cope with pressure.

Responsibilities

• Assist clients with enquiries when lawyers are unavailable.
• Manage client files, including money laundering checks.
• Maintain lawyers' diaries and appointments.
• Draft standard letters and forms for lawyers' approval.
• Organise meetings, ensuring a tidy office environment.

Skills

Client relationship skills

Keyboard skills (50 wpm min)

Written and verbal communication

Computer literacy

Attention to detail

Tools

Practice/case management system

Job description

PRIVATE CLIENT LEGAL SECREATRY

TUNBRIDGE WELLS

SALARY DEPENDENT ON EXPERIENCE

Elite Touch are excited be working with their well established client who are seeking a Legal Secretary to work as part of their Private Client team, based at their Tunbridge Wells office.

Key Responsibilities

• Answer the telephone and assist clients with enquiries when the lawyer is not available
• Meet clients who call into the office without an appointment on behalf of the lawyers, answer queries, take messages and make file notes
• Open and close client files consistent with standard procedures including performing online money laundering checks, and assisting with any manual money laundering and risk management checks
• Liaise with clients as directed
• Maintain lawyers’ diaries and make appointments
• Organise internal and external meetings including meeting room bookings and refreshments
• Manage outgoing post and emails
• Maintain internal and client files to ensure they are up-to-date at all times
• Undertake typing for lawyers
• Drafting of standard letters and forms for the lawyer’s approval
• General document management such as requesting and logging deeds coming in and out of the firm
• Collate work received from the outsourced typing company including arranging necessary enclosures ready to send out
• Liaise with the accounts team to ensure timely and accurate accounts administration, making transaction requisitions through our practice management system and to include receiving cheques, entering on file and passing to accounts
• Input client and potential client contact details into probate case management system) and residential case management system
• Undertake administrative tasks such as photocopying and file archiving
• Create and maintain a tidy and well organised office environment
• Ensure any faults with the team’s IT, telephones and printers are reported
• Work as part of a team, assisting with wider secretarial and telephone cover as required.
• Undertake tasks in connection with client/administrative matters, including any risk management tasks relating the clients and matters.
• Comply, adopt and be familiar with firm policies and procedures

Attributes Required

• Secretarial experience in a law firm is desirable
• Strong and confident client relationship experience and skills
• Good understanding of client service
• A good understanding of the context in which the work is being done
• Fast and accurate keyboard skills – 50 wpm minimum
• Good grasp of grammar and spelling
• Good written and verbal communication skills
• Computer literacy in relevant software packages
• Experience of using a practice/case management system
• High level organisation and administration skills including the ability to prioritise work
• Initiative
• Ability to take direction, instructions and feedback in a positive manner
• Ability to cope with pressure and maintain a calm manner at all times
• Good time keeping
• Smart appearance
• Attention to detail
• Trustworthy and reliable

Please apply as directed.