Learning Facilitator

NHS; Greenford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community health organization in Scotland is seeking a Learning Facilitator to design and deliver innovative training programs aimed at improving service delivery and staff capability in community health care. This role involves conducting training needs analyses, developing targeted learning plans, and evaluating training effectiveness to ensure high standards of service. The ideal candidate will have relevant qualifications and experience in health care training. Working with various departments, this position focuses on enhancing operational staff skills and compliance across the organization.

Qualifications

• Experience in delivering training both virtually and in class.
• 2 years experience as a trainer.
• Experience working in the Community Health Equipment sector.

Responsibilities

• Conduct training needs analyses across departments.
• Design and deliver engaging training sessions on various topics.
• Monitor and evaluate the effectiveness of training programmes.

Skills

Training delivery

Customer service

Health and Safety

Infection control

Education

PTLLS/Award in Education & Training Level 4 or equivalent

Emergency First Aid Trainer

Maybo Positive Management of Behavior Instructor

Job description

The Learning Facilitator will be responsible for designing, delivering, and evaluating learning and development initiatives across the organisation, with a focus on improving service delivery, compliance, and staff capability in the provision of community health care equipment. This includes training for operational staff, clinical advisors, customer service teams, and delivery technicians.

Main duties of the job

Conduct training needs analyses across departments and develop targeted learning plans.

Design and deliver engaging training sessions (face-to-face, virtual, and e-learning) on topics such as equipment handling, infection control, safeguarding, customer service, and Health and Safety.

Collaborate with subject matter experts to ensure training content is accurate, relevant, and compliant with industry standards.

Monitor and evaluate the effectiveness of training programmes using feedback, performance data, and KPIs.

Support managers in coaching and developing their teams.

Maintain training records and ensure compliance with regulatory and contractual requirements.

Lead on induction programmes for new starters.

About us

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision:Transforming Lives

Values:Care, Innovation and Compassion

Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Job responsibilities

For full details of the job description and person specification please review the attached document.

Person Specification

Qualifications

• PTLLS/Award in Education & Training Level 4 or equivalent
• Emergency First Aid Trainer
• Maybo Positive Management of Behavior Instructor

Experience

• Experience working in the Community Health Equipment sector
• Experience working in a warehouse environment
• Experience in delivering training both virtually and class based
• 2 years experience as a trainer
• Experience working with health or social care environments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.