Learning & Development (L&D) Consultant

Simplify; United Kingdom; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A leading property services business in the UK is seeking a Learning & Development Consultant to design and deliver engaging learning programs that enhance employee performance and core skills. The role includes creating workshops, coaching staff, and reviewing induction processes while working in a hybrid model with weekly travel to Leicester. Ideal candidates will have strong instructional design and facilitation skills, experience in customer service and sales training, and a willingness to adapt in a fast-paced environment.

Benefits

Competitive Salary

Hybrid Working

25 Days Holiday plus 8 Public Holidays

Option to buy or sell additional Holiday

Company Pension

Life Assurance

Enhanced Family Leave Pay

Free GP service

Retail Discounts

Free Parking

Qualifications

• Experience working in a fast-paced private sector organization.
• Willingness to travel to Leicester at least weekly and to other UK sites as required.

Responsibilities

• Create engaging learning programs using adult learning principles.
• Deliver interactive workshops on core behaviours.
• Provide coaching to colleagues on career development.
• Review and deliver the company's new-joiner inductions.
• Measure training effectiveness and adjust programs.

Skills

Instructional design skills

Facilitation skills

Customer service expertise

Sales training knowledge

Communication and influence

Management development experience

Analytical skills

Adaptability

Job description

Learning & Development Consultant (L&D Consultant)

Base pay £45,000.00-50,000.00; hybrid working with occasional travel to Leicester and other UK sites.

As a Learning & Development Consultant, you will design, deliver and evaluate learning solutions that enhance employee performance and capability, focusing on core skills such as Customer Service, Sales, Change‑readiness, Management Development and Coaching.

Benefits

• Competitive Salary of £45,000.00-50,000.00
• Hybrid Working
• 25 Days Holiday (plus 8 Public Holidays)
• Option to buy or sell an additional 5 days’ Holiday
• Company Pension, Life Assurance
• Enhanced Maternity, Paternity & Adoption Pay
• Free Conveyancing Legals, 24‑hour GP service, Retail Discounts, Free Parking
• Many more

Key Responsibilities

• Create engaging learning programs using adult learning principles, blended learning approaches and digital learning tools.
• Deliver interactive workshops and virtual sessions on topics such as customer experience excellence, sales techniques, communication skills, change‑readiness, management skills, and other core behaviours.
• Provide coaching to colleagues on career development, management approaches and performance improvement.
• Review, redesign and deliver Simplify’s group‑wide new‑joiner inductions.
• Support the People Development team in managing and increasing the apprenticeship provision across Simplify.
• Measure training effectiveness and adjust programs for maximum impact in partnership with the People Team.
• Partner with People Partners and business leaders to align learning initiatives with business goals and performance targets.
• Utilise Simplify’s LMS platforms to manage and track learning interventions and collaborate with the L&D Coordinator on digital content delivery.

Qualifications

• Experience working in an equivalent position within a large, multi‑site, fast‑paced private sector organisation.
• Instructional design skills – ability to create structured, engaging learning content.
• Facilitation skills – confident in delivering training to diverse audiences.
• Customer service expertise – deep understanding of service standards and customer experience principles.
• Sales training knowledge – skilled in coaching selling approaches, upselling and cross‑selling techniques.
• Communication and influence – strong interpersonal skills to engage learners and stakeholders.
• Management development experience – creation and delivery of high‑impact learning programmes.
• Analytical skills – ability to assess impact and ROI.
• Adaptability – comfortable working within a fast‑paced, ever‑changing culture.
• Willingness to travel to Leicester at least weekly, and to other UK sites as required.

Additional preferred experience: use of Learning Management Systems, digital learning tools, data analytics, project management skills, behavioural science knowledge and/or a strategy‑focused approach.

Interview Structure

• Initial Microsoft Teams video call to discuss the role and learn about your skills and experiences.
• If successful, an in‑person one‑hour interview at our Leicester head office, including a practical activity (delivery of a short session to a small group).

Our People

Simplify believes diversity brings benefits for our clients, business and people. We are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

About Us

Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses and the market‑leading direct‑to‑consumer online conveyancer.