Learning & Development Coordinator

Good Energy Group; Chippenham; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading energy provider seeks a Learning & Development Coordinator in Chippenham. This hands-on role involves LMS management, administrative support, and developing learning initiatives. The ideal candidate will have experience in learning and development, excellent communication skills, and be able to work independently in a hybrid environment. The role offers a competitive salary, annual bonuses, and a variety of benefits including development allowances and a work-from-home subsidy.

Benefits

£500 work from home allowance

£500 travel allowance

£500 annual development allowance

8% annual bonus

25 days annual leave plus birthday leave

Qualifications

• Experience using an LMS and strong Microsoft Office skills.
• Experience in L&D, including supporting learning programmes and content creation.
• Strong communication and stakeholder management skills.

Responsibilities

• Provide day-to-day administrative support to the L&D team.
• Own key elements of the LMS and maintain learning content.
• Manage and centralise certifications ensuring records are accurate.

Skills

LMS administration

Stakeholder management

Proactive organizational skills

Strong communication

Tools

HowNow

Microsoft Office

Job description

Learning & Development Coordinator

Application Deadline: 1 February 2026

Department: People & Culture

Employment Type: Permanent - Full Time

Location: Chippenham, Wiltshire

Reporting To: Jenna Sangwin

Compensation: £28,000 - £30,000 / year

Description

No day will be the same - here are some of the highlights

We have an exciting opportunity for a Learning & Development Coordinator to help build capability across our rapidly growing hybrid workforce, supporting both office-based and field teams.

This is a varied, hands‑on role where no two days are the same. You might be supporting teams with L&D queries one day and enhancing how we use our Learning Management System (LMS) to track skills and compliance the next. A key focus will be LMS administration, including centralising certifications, monitoring mandatory training, and helping shape our evolving skills framework.

You’ll also support wider L&D initiatives such as content creation, improving learning journeys, and managing development allowance requests. If you enjoy variety, working with people, solving problems, and are looking for an opportunity to develop in the L&D space, this could be a great fit for you.

Responsibilities:

• L&D administration: Provide day-to‑day administrative support to the L&D team, keeping systems, records, and processes accurate and up to date.
• LMS management: Own key elements of the LMS, including developing the skills function, maintaining learning content, monitoring mandatory training compliance, and supporting system improvements.
• Compliance & quality: Manage and centralise certifications for technical and field-based teams, ensuring records are accurate, accessible, and audit-ready.
• Development support: Support colleagues with development allowance requests, helping them identify suitable learning opportunities and tracking development activity.
• Projects & improvement: Contribute to L&D projects such as content creation, updating learning pathways, and improving processes.
• Stakeholder collaboration: Supporting with partnering with stakeholders across the business to understand learning needs and deliver a high-quality L&D service aligned to business priorities.
• Training delivery: As you grow and develop in your role, you'll have the opportunity to deliver engaging workshops and training sessions, independently and as a co‑facilitator, across leadership, sales, and onboarding programmes.

What you'll need to succeed

We’re looking for an organised, people-focused learning professional who enjoys variety and takes pride in completing high-quality administration and providing outstanding support. You’ll be comfortable working independently in a hybrid environment, and thrive while building strong relationships across the business. With a practical, solution-focused approach, you’re confident balancing your time spent on systems and administration to support a growing organisation.

Essentials:

• Experience using an LMS (we use a system called HowNow) and strong Microsoft Office skills.
• Experience in L&D, including supporting learning programmes, skills frameworks or content creation.
• Some understanding of skills matrices or skills-based approaches to learning.
• Confident working in a fast-paced environments
• Strong communication and stakeholder management skills – able to build trust, encourage engagement and collaborate effectively across teams.
• Highly organised and proactive, with excellent attention to detail and the ability to manage varied tasks and priorities.
• A genuine interest in learning, development and creating inclusive experiences that support a diverse workforce.

If you don’t meet every single requirement, please don’t let that stop you from applying. We’re always keen to hear from people who are motivated to grow and develop in the areas they need.

Hybrid working explained: When and where you’ll be in the office

This is a hybrid role, with most work completed from home. You’ll need to be comfortable working independently while staying connected with the team remotely. You’ll spend one day a week in our Chippenham office, with occasional travel to our sites in Lincoln, Kent, and Ringwood. Some travel may include overnight stays.

We offer both formal and informal flexible working options. Full-time hours are 37.5 per week, Monday to Friday. The office is fully accessible, allowing everyone to participate fully in their working lives regardless of any mobility challenges. We promote work‑life balance and flexibility through hybrid working, which combines both remote and office work.

Benefits you can rely on

• 🏡 £500 work from home allowance – an annual allowance paid monthly along with your salary to support working from home costs.
• 🚆 £500 travel allowance – an annual allowance paid monthly along with your salary to support travelling to work costs.
• 📖 £500 annual development allowance – to spend on your chosen development area, whether that’s in your current role, or future roles.
• 🎁 8% annual bonus – company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.
• 🌞 Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work‑life balance.
• 💸 Ethical Pension with Aviva – Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.