Learning and Development Advisor

Jet2.com Limited; Leeds; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A major travel company based in Leeds is seeking a Learning & Development Advisor to support their Talent Development team. This role involves designing and delivering training initiatives, including colleague induction programs. The ideal candidate will have strong experience in training design and delivery, excellent communication skills, and a passion for enhancing service delivery. The company offers a hybrid working environment, competitive benefits, and the opportunity to make a significant impact within the organization.

Benefits

Hybrid working

Generous profit share scheme

Colleague discounts on company flights

Qualifications

• Experience in training design and delivery in both individual and group settings.
• Flexibility in adapting to changing business environments.
• The ability to communicate effectively at all levels.

Responsibilities

• Deliver engaging training sessions including inductions and ongoing staff training.
• Evaluate and adapt existing training solutions.
• Work with stakeholders to understand and meet training needs.

Skills

Training design and delivery

Excellent communication skills

Adaptability to change

Customer service enthusiasm

Organizational skills

Feedback provision

Job description

Reporting into the Talent Development Business Partner, our Learning & Development Advisor will support the Business Partner with learning requests and work collaboratively across the wider team to deliver on both short and long‑term learning initiatives. You'll design, develop and deliver effective learning initiatives that enhance colleague skills, knowledge and behaviours that support improved capability and career development across the business. You’ll spend a high proportion of your time in the delivery of face‑to‑face (classroom or virtual) training, including the delivery of our Company Induction, which includes our Take Me There Values training.

What you’ll have access to

• Hybrid working (we’re in the office 2 days per week)
• Access to a generous discretionary profit share scheme
• Colleague discounts on Jet2.com and Jet2holidays flights

What you’ll be doing:

• You’ll deliver Inductions, “Take Me There” and colleague and manager training sessions across the business which are engaging, participative and interactive.
• Working either individually or alongside the Talent Development Business Partner, you’ll work with key stakeholders to understand training needs
• You’ll review, adapt and evaluate existing training solutions
• You’ll continually evaluate the development solutions being delivered and the impact that they are having on the business agreeing the level of evaluation based on the training needs (reaction, knowledge check, behaviour and performance impact)
• You’ll work closely with the Talent development Coordinator to deliver an accurate, up‑to‑date schedule of training and prepare logistics and materials for each session.
• You’ll continuously develop skills as a trainer, reviewing and improving delivery, taking on board feedback via observations and feedback from your delegates.

What you’ll have:

• You’ll have the ability to work flexibly and positively support business change.
• You’ll have experience in training design and delivery, including one‑to‑one training and in groups of various sizes, either in‑person or virtual classroom.
• You’ll have excellent communication skills with an ability to communicate at all levels.
• You’ll be able to think on your feet and adapt to short‑notice changes.
• You’ll have a real passion and enthusiasm for delivering great customer service.
• You’ll have an organised and structured approach with attention to detail.
• You can work independently or as part of a team.
• You’ll have the ability to prioritise and plan own workload under strict deadlines.
• You’ll give feedback to others in a constructive manner.
• Spanish language skills are desirable, but not essential.

This is a varied and exciting role with some travel based on business needs. Flexibility and short‑notice changes to workloads may be required.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!

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