Lead Waiter - Fine Dining Guest Experience & Team Mentoring

Chucs Restaurants Limited; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury restaurant in Greater London is seeking an experienced Head Waiter to elevate guest service standards. The successful candidate will deliver exceptional, personalized service while overseeing operations during busy periods. This role requires strong hospitality skills and a polished demeanor, guiding junior staff and ensuring the highest level of service excellence. Knowledge of menu items, along with the ability to anticipate guest needs, is crucial for success in this fast-paced environment.

Qualifications

• Experience in a high-end restaurant environment preferred.
• Ability to resolve guest issues efficiently and professionally.
• Knowledge of menu items, specials, wine list, and allergens.

Responsibilities

• Deliver warm, attentive, and personalized service.
• Oversee flow of service during busy periods.
• Coordinate with team to guarantee timely service.

Skills

Exceptional hospitality skills

Strong product knowledge

Polished presence

Anticipation of guest needs

Job description

A luxury restaurant in Greater London is seeking an experienced Head Waiter to elevate guest service standards. The successful candidate will deliver exceptional, personalized service while overseeing operations during busy periods. This role requires strong hospitality skills and a polished demeanor, guiding junior staff and ensuring the highest level of service excellence. Knowledge of menu items, along with the ability to anticipate guest needs, is crucial for success in this fast-paced environment.